0001| HOUSE BILL 350 | 0002| 43rd legislature - STATE OF NEW MEXICO - first session, 1997 | 0003| INTRODUCED BY | 0004| EDWARD C. SANDOVAL | 0005| | 0006| | 0007| FOR THE HEALTH CARE REFORM COMMITTEE | 0008| AND THE HEALTH AND HUMAN SERVICES COMMITTEE | 0009| | 0010| AN ACT | 0011| RELATING TO INSURANCE; ENACTING THE PATIENT PROTECTION ACT; | 0012| PROVIDING PROTECTIONS FOR PERSONS IN MANAGED HEALTH CARE PLANS; | 0013| APPLYING PATIENT PROTECTIONS TO MEDICAID MANAGED CARE; IMPOSING | 0014| A CIVIL PENALTY; AMENDING AND ENACTING SECTIONS OF THE NMSA | 0015| 1978; MAKING AN APPROPRIATION. | 0016| | 0017| BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF NEW MEXICO: | 0018| Section 1. A new section of the New Mexico Insurance Code | 0019| is enacted to read: | 0020| "[NEW MATERIAL] SHORT TITLE.--Sections 1 through 11 of | 0021| this act may be cited as the "Patient Protection Act"." | 0022| Section 2. A new section of the New Mexico Insurance Code | 0023| is enacted to read: | 0024| "[NEW MATERIAL] PURPOSE OF ACT.--The purpose of the | 0025| Patient Protection Act is to regulate aspects of health | 0001| insurance by specifying patient and provider rights and | 0002| confirming and clarifying the authority of the department to | 0003| adopt regulations to provide protections to persons enrolled in | 0004| managed health care plans. The insurance protections should | 0005| ensure that managed health care plans treat patients fairly and | 0006| fulfill their primary obligation to deliver good quality health | 0007| care services." | 0008| Section 3. A new section of the New Mexico Insurance Code | 0009| is enacted to read: | 0010| "[NEW MATERIAL] DEFINITIONS.--As used in the Patient | 0011| Protection Act: | 0012| A. "continuous quality improvement" means an | 0013| ongoing and systematic effort to measure, evaluate and improve | 0014| a managed health care plan's operations in order to improve | 0015| continually the quality of health care services provided to | 0016| enrollees; | 0017| B. "covered person", "enrollee", "patient" or | 0018| "consumer" means an individual who is entitled to receive | 0019| health care benefits from a managed health care plan; | 0020| C. "department" means the insurance department; | 0021| D. "emergency care" means a health care procedure, | 0022| treatment or service delivered to a covered person after the | 0023| sudden onset of what appears to be a medical condition that | 0024| manifests itself by symptoms of sufficient severity that the | 0025| absence of immediate medical attention could be expected by a | 0001| reasonable layperson to result in jeopardy to a person's | 0002| health, serious impairment of bodily functions, serious | 0003| dysfunction of a body part or disfigurement to a person; | 0004| E. "health care facility" means an institution | 0005| providing health care services, including a hospital or other | 0006| licensed inpatient center; an ambulatory surgical or treatment | 0007| center; a skilled nursing center; a residential treatment | 0008| center; a home health agency; a diagnostic, laboratory or | 0009| imaging center; and a rehabilitation or other therapeutic | 0010| health setting; | 0011| F. "health care insurer" means a person that has a | 0012| valid certificate of authority in good standing under the New | 0013| Mexico Insurance Code to act as an insurer, health maintenance | 0014| organization, nonprofit health care plan or prepaid dental | 0015| plan; | 0016| G. "health care professional" means a physician or | 0017| other health care practitioner, including a pharmacist, who is | 0018| licensed, certified or otherwise authorized by the state to | 0019| provide health care services consistent with state law; | 0020| H. "health care provider" or "provider" means a | 0021| person that is licensed or otherwise authorized by the state to | 0022| furnish health care services and includes health care | 0023| professionals and health care facilities; | 0024| I. "health care services" includes physical health | 0025| or community-based mental health or developmental disability | 0001| services, including services for developmental delay; | 0002| J. "managed health care plan" or "plan" means a | 0003| health benefit plan of a health care insurer or a provider | 0004| service network that either requires a covered person to use, | 0005| or creates incentives, including financial incentives, for a | 0006| covered person to use health care providers managed, owned, | 0007| under contract with or employed by the health care insurer. A | 0008| managed health care plan includes a plan that provides health | 0009| care services to enrollees on a prepaid, capitated basis and | 0010| includes the health care services offered by a health | 0011| maintenance organization, preferred provider organization, | 0012| individual practice organization, a competitive medical plan, | 0013| an exclusive provider organization, an integrated delivery | 0014| system, an independent physician-provider organization, a | 0015| physician hospital-provider organization or a managed care | 0016| services organization. "Managed health care plan" or "plan" | 0017| does not include a traditional fee-for-service indemnity plan | 0018| or a plan that covers only short-term travel, accident-only, | 0019| limited benefit or specified disease policies; | 0020| K. "person" means an individual or other legal | 0021| entity; | 0022| L. "point-of-service plan" or "open plan" means a | 0023| managed health care plan that allows enrollees to use health | 0024| care providers other than providers under direct contract with | 0025| the plan, even if the plan provides incentives, including | 0001| financial incentives, for covered persons to use the plan's | 0002| designated participating providers; | 0003| M. "primary health care clinic" means a nonprofit | 0004| community-based entity established to provide the first level | 0005| of basic or general health care needs, including diagnostic and | 0006| treatment services, for residents of a health care underserved | 0007| area as that area is defined in regulation adopted by the | 0008| department of health and includes an entity that serves | 0009| primarily low-income populations; | 0010| N. "provider service network" means two or more | 0011| health care providers affiliated for the purpose of providing | 0012| health care services to covered persons on a capitated or | 0013| similar prepaid flat-rate basis; | 0014| O. "superintendent" means the superintendent of | 0015| insurance; and | 0016| P. "utilization review" means a system for | 0017| reviewing the appropriate and efficient allocation of health | 0018| care services, including hospitalization, given or proposed to | 0019| be given to a patient or group of patients." | 0020| Section 4. A new section of the New Mexico Insurance Code | 0021| is enacted to read: | 0022| "[NEW MATERIAL] PATIENT RIGHTS--DISCLOSURES--RIGHTS TO | 0023| BASIC AND COMPREHENSIVE HEALTH CARE SERVICES--GRIEVANCE | 0024| PROCEDURE--UTILIZATION REVIEW PROGRAM--CONTINUOUS QUALITY | 0025| PROGRAM.-- | 0001| A. Each covered person enrolled in a managed health | 0002| care plan has the right to be treated fairly. A managed health | 0003| care plan shall deliver good quality and appropriate health | 0004| care services to enrollees. The department shall adopt | 0005| regulations to implement the provisions of the Patient | 0006| Protection Act and shall monitor and oversee a managed health | 0007| care plan to ensure that each covered person enrolled in a plan | 0008| is treated fairly and is accorded the rights necessary or | 0009| appropriate to protect patient interests. In adopting | 0010| regulations to implement the provisions of Subparagraphs (a) | 0011| and (b) of Paragraph (3) and Paragraphs (5) and (6) of | 0012| Subsection B of this section regarding health care standards | 0013| and specialists, utilization review programs and continuous | 0014| quality improvement programs, the department shall cooperate | 0015| with and seek advice from the department of health. | 0016| B. The regulations adopted by the department to | 0017| protect patient rights shall provide at a minimum that: | 0018| (1) a managed health care plan shall provide | 0019| oral and written summaries, policies and procedures that | 0020| explain, prior to or at the time of enrollment and at | 0021| subsequent periodic times as appropriate, in a clear, | 0022| conspicuous and readily understandable form, full and fair | 0023| disclosure of the plan's benefits, terms, conditions, prior | 0024| authorization requirements, enrollee financial responsibility | 0025| for payments, grievance procedures, appeal rights and the | 0001| patient rights generally available to all covered persons; | 0002| (2) a managed health care plan shall provide | 0003| each covered person with appropriate basic and comprehensive | 0004| health care services that are reasonably accessible and | 0005| available in a timely manner to each covered person; | 0006| (3) in providing the right to reasonably | 0007| accessible health care services that are available in a timely | 0008| manner, a managed health care plan shall ensure that: | 0009| (a) the plan offers sufficient numbers | 0010| and types of safe and adequately staffed health care providers | 0011| at reasonable hours of service to meet the health needs of the | 0012| enrollee population, including providers that are culturally | 0013| appropriate for the enrollee population; | 0014| (b) health care providers that are | 0015| specialists may act as primary care providers for patients with | 0016| special health needs; | 0017| (c) reasonable access is provided to | 0018| out-of-network health care providers; and | 0019| (d) emergency care is immediately | 0020| available without prior authorization requirements, and | 0021| appropriate out-of-network emergency care is not subject to | 0022| additional costs; | 0023| (4) a managed health care plan shall adopt and | 0024| implement a prompt and fair grievance procedure for resolving | 0025| patient complaints and addressing patient questions and | 0001| concerns regarding any aspect of the plan, including the | 0002| quality of and access to health care, the choice of health care | 0003| provider or treatment and the adequacy of the plan's provider | 0004| network. The grievance procedures shall notify patients of | 0005| their statutory appeal rights, including the option of seeking | 0006| immediate relief in court, and shall provide for a prompt and | 0007| fair appeal of a plan's decision to the superintendent, | 0008| including special provisions to govern emergency appeals to the | 0009| superintendent in health emergencies; | 0010| (5) a managed health care plan shall adopt and | 0011| implement a comprehensive utilization review program. The | 0012| procedures and standards used in a plan's utilization review | 0013| program to approve or deny care shall be disclosed to an | 0014| affected enrollee. The decision to approve or deny care to a | 0015| patient shall be made in a timely manner, and the final | 0016| decision shall be made by a qualified health care professional. | 0017| A plan's utilization review program shall ensure that enrollees | 0018| have proper access to health care services, including referrals | 0019| to necessary specialists. A decision made in a plan's | 0020| utilization review program shall be subject to the plan's | 0021| grievance procedure and appeal to the superintendent; and | 0022| (6) a managed health care plan shall adopt and | 0023| implement a continuous quality improvement program that | 0024| monitors the quality and appropriateness of the health care | 0025| services provided by the plan." | 0001| Section 5. A new section of the New Mexico Insurance Code | 0002| is enacted to read: | 0003| "[NEW MATERIAL] CONSUMER ASSISTANCE--CONSUMER ADVISORY | 0004| BOARDS--OMBUDSMAN OFFICE--REPORTS TO CONSUMERS-- | 0005| SUPERINTENDENT'S ORDERS TO PROTECT CONSUMERS.-- | 0006| A. Each health care insurer that offers a managed | 0007| health care plan shall establish and adequately staff a | 0008| consumer assistance office. The purpose of the consumer | 0009| assistance office is to respond to consumer questions and | 0010| concerns and assist patients in exercising their rights and | 0011| protecting their interests as consumers of health care. | 0012| B. Each health care insurer that offers a managed | 0013| health care plan shall establish a consumer advisory board. | 0014| The board shall meet at least quarterly and shall advise the | 0015| insurer about the plan's general operations from the | 0016| perspective of the enrollee as a consumer of health care. The | 0017| board shall also oversee the plan's consumer assistance office. | 0018| C. The department shall establish and adequately | 0019| staff a managed care ombudsman office. The purpose of the | 0020| managed care ombudsman office shall be to assist patients in | 0021| exercising their rights and help advocate for and protect | 0022| patient interests. The department's managed care ombudsman | 0023| office shall work in conjunction with each insurer's consumer | 0024| assistance office and shall independently evaluate the | 0025| effectiveness of the insurer's consumer assistance office. The | 0001| department's managed care ombudsman office may require an | 0002| insurer's consumer assistance office to adopt measures to | 0003| ensure that the plan operates effectively to protect patient | 0004| rights and inform consumers of the information to which they | 0005| are entitled. | 0006| D. The department shall prepare an annual report | 0007| assessing the operations of managed health care plans subject | 0008| to the department's oversight, including information about | 0009| consumer complaints. | 0010| E. A person may file a complaint with the | 0011| superintendent regarding a violation of the Patient Protection | 0012| Act. Prior to issuing any remedial order regarding violations | 0013| of the Patient Protection Act or its regulations, the | 0014| superintendent shall hold a hearing in accordance with the | 0015| provisions of Chapter 59A, Article 4 NMSA 1978. The | 0016| superintendent may issue any order he deems necessary or | 0017| appropriate, including ordering the delivery of appropriate | 0018| care, to protect consumers and enforce the provisions of the | 0019| Patient Protection Act. The superintendent shall adopt special | 0020| procedures to govern the submission of emergency appeals to him | 0021| in health emergencies." | 0022| Section 6. A new section of the New Mexico Insurance Code | 0023| is enacted to read: | 0024| "[NEW MATERIAL] FAIRNESS TO HEALTH CARE PROVIDERS--GAG | 0025| RULES PROHIBITED--GRIEVANCE PROCEDURE FOR PROVIDERS.-- | 0001| A. No managed health care plan may: | 0002| (1) adopt a gag rule or practice that | 0003| prohibits a health care provider from discussing a treatment | 0004| option with an enrollee even if the plan does not approve of | 0005| the option; | 0006| (2) offer a health care provider inducements, | 0007| other than those inherent in a capitation payment system, to | 0008| reduce or limit medically necessary health care services; or | 0009| (3) require a health care provider to violate | 0010| the ethical duties of his profession or place his license in | 0011| jeopardy. | 0012| B. A health care insurer that proposes to terminate | 0013| a health care provider from the insurer's managed health care | 0014| plan shall explain in writing the rationale for its proposed | 0015| termination and deliver reasonable advance written notice to | 0016| the provider prior to the proposed effective date of the | 0017| termination. | 0018| C. A managed health care plan shall adopt and | 0019| implement a prompt and fair grievance procedure for resolving | 0020| health care provider complaints and addressing provider | 0021| questions and concerns regarding any aspect of the plan, | 0022| including the quality of and access to health care, the choice | 0023| of health care provider or treatment and the adequacy of the | 0024| plan's provider network. The grievance procedures shall notify | 0025| providers of their statutory appeal rights, including the | 0001| option of seeking immediate relief in court, and shall provide | 0002| for a prompt and fair appeal of a plan's decision to the | 0003| superintendent, including special provisions to govern | 0004| emergency appeals to the superintendent in health emergencies." | 0005| Section 7. A new section of the New Mexico Insurance Code | 0006| is enacted to read: | 0007| "[NEW MATERIAL] POINT-OF-SERVICE OPTION PLAN.--The | 0008| department may require a health care insurer that offers a | 0009| managed health care plan to include a point-of-service or open | 0010| plan option." | 0011| Section 8. A new section of the New Mexico Insurance Code | 0012| is enacted to read: | 0013| "[NEW MATERIAL] ADMINISTRATIVE COSTS AND BENEFIT COSTS | 0014| DISCLOSURES.--The department shall adopt regulations to ensure | 0015| that both the administrative costs and the direct costs of | 0016| providing health care services of each managed health care plan | 0017| are fully and fairly disclosed to consumers in a uniform manner | 0018| that allows meaningful cost comparisons among plans." | 0019| Section 9. A new section of the New Mexico Insurance Code | 0020| is enacted to read: | 0021| "[NEW MATERIAL] PRIVATE REMEDIES TO ENFORCE PATIENT AND | 0022| PROVIDER INSURANCE RIGHTS--ENROLLEE AND PROVIDER AS THIRD-PARTY | 0023| BENEFICIARIES TO ENFORCE THEIR RIGHTS--EXHAUSTION OF REMEDIES | 0024| NOT REQUIRED.-- | 0025| A. A violation of a patient's rights to health care | 0001| services in the regulation of insurance as protected pursuant | 0002| to the provisions of the Patient Protection Act shall be deemed | 0003| an act of professional malpractice. | 0004| B. A person who suffers a loss as a result of a | 0005| violation of a right protected pursuant to the provisions of | 0006| the Patient Protection Act, its regulations or a managed health | 0007| care plan may bring an action to recover actual damages or the | 0008| sum of one hundred dollars ($100), whichever is greater. When | 0009| the trier of fact finds that the party charged with the | 0010| violation acted willfully, the court may award up to three | 0011| times actual damages or three hundred dollars ($300), whichever | 0012| is greater, to the party complaining of the violation. | 0013| C. A person likely to be damaged by a denial of a | 0014| right protected pursuant to the provisions of the Patient | 0015| Protection Act, its regulations or a managed health care plan | 0016| may be granted an injunction under the principles of equity and | 0017| on terms that the court considers reasonable. Proof of | 0018| monetary damage or intent to violate a right is not required. | 0019| D. To protect and enforce an enrollee's or a health | 0020| care provider's rights in a managed health care plan, an | 0021| individual enrollee and a health care provider participating in | 0022| or eligible to participate in a managed health care plan shall | 0023| each be treated as a third-party beneficiary of the managed | 0024| health care plan contract between the health care insurer and | 0025| the party with which the health care insurer directly | 0001| contracts. An individual enrollee or a health care provider | 0002| may sue to enforce the rights provided in the contract that | 0003| governs the managed health care plan. | 0004| E. The court shall award attorney fees and costs to | 0005| the party complaining of a violation of a right protected | 0006| pursuant to the provisions of the Patient Protection Act, its | 0007| regulations or a managed health care plan if the party | 0008| substantially prevails in the lawsuit. | 0009| F. The relief provided pursuant to this section is | 0010| in addition to other remedies available against the same | 0011| conduct under the common law or other statutes of this state. | 0012| | 0013| G. In any class action filed pursuant to this | 0014| section, the court may award damages to the named plaintiffs as | 0015| provided in this section and may award members of the class the | 0016| actual damages suffered by each member of the class as a result | 0017| of the unlawful practice. | 0018| H. A person shall not be required to complete | 0019| available grievance procedures or exhaust administrative | 0020| remedies prior to seeking relief in court regarding a complaint | 0021| that may be filed under this section." | 0022| Section 10. A new section of the New Mexico Insurance | 0023| Code is enacted to read: | 0024| "[NEW MATERIAL] APPLICATION OF ACT TO MEDICAID | 0025| PROGRAM.--The provisions of the Patient Protection Act apply to | 0001| the medicaid program operation in the state. A managed health | 0002| care plan offered through the medicaid program shall grant | 0003| enrollees and providers the same rights and protections as are | 0004| granted to enrollees and providers in any other managed health | 0005| care plan subject to the provisions of the Patient Protection | 0006| Act." | 0007| Section 11. A new section of the New Mexico Insurance | 0008| Code is enacted to read: | 0009| "[NEW MATERIAL] PENALTY.--In addition to any other | 0010| penalties provided by law, a civil administrative penalty of up | 0011| to twenty-five thousand dollars ($25,000) may be imposed for | 0012| each violation of the Patient Protection Act. An | 0013| administrative penalty shall be imposed by written order of the | 0014| superintendent made after holding a hearing as provided for in | 0015| Chapter 59A, Article 4 NMSA 1978." | 0016| Section 12. Section 59A-1-16 NMSA 1978 (being Laws 1984, | 0017| Chapter 127, Section 16) is amended to read: | 0018| "59A-1-16. EXEMPTED FROM CODE.--In addition to | 0019| organizations and businesses otherwise exempt, the Insurance | 0020| Code shall not apply [as] to: | 0021| A. a labor organization [which] that, | 0022| incidental only to operations as a labor organization, issues | 0023| benefit certificates to members or maintains funds to assist | 0024| members and their families in times of illness, injury or need, | 0025| and not for profit; | 0001| B. the credit union share insurance corporation, as | 0002| identified in [Article 58-12] Chapter 58, Article l2 NMSA | 0003| 1978, and similar corporations and funds for protection of | 0004| depositors, shareholders or creditors of financial institutions | 0005| and businesses other than insurers; or | 0006| C. the risk management division of the general | 0007| services department [of finance and administration of New | 0008| Mexico] or [as] to insurance of public property or public | 0009| risks by any agency of government not otherwise engaged in the | 0010| business of insurance, except the provisions of the Patient | 0011| Protection Act shall apply to the risk management division and | 0012| any managed health care plan it offers." | 0013| Section 13. Section 59A-46-30 NMSA 1978 (being Laws 1993, | 0014| Chapter 266, Section 29) is amended to read: | 0015| "59A-46-30. STATUTORY CONSTRUCTION AND RELATIONSHIP TO | 0016| OTHER LAWS.-- | 0017| A. The provisions of the Insurance Code other than | 0018| Chapter 59A, Article 46 NMSA 1978 shall not apply to health | 0019| maintenance organizations except as expressly provided in the | 0020| Insurance Code and that article. To the extent reasonable and | 0021| not inconsistent with the provisions of that article, the | 0022| following articles and provisions of the Insurance Code shall | 0023| also apply to health maintenance organizations, their | 0024| promoters, sponsors, directors, officers, employees, agents, | 0025| solicitors and other representatives [and]. For the purposes | 0001| of such applicability, a health maintenance organization may | 0002| [therein] be referred to as an "insurer": | 0003| (1) Chapter 59A, Article 1 NMSA 1978; | 0004| (2) Chapter 59A, Article 2 NMSA 1978; | 0005| (3) Chapter 59A, Article 3 NMSA 1978; | 0006| (4) Chapter 59A, Article 4 NMSA 1978; | 0007| (5) Subsection C of Section 59A-5-22 NMSA | 0008| 1978; | 0009| (6) Sections 59A-6-2 through 59A-6-4 and | 0010| 59A-6-6 NMSA 1978; | 0011| (7) Chapter 59A, Article 8 NMSA 1978; | 0012| (8) Chapter 59A, Article 10 NMSA 1978; | 0013| (9) Section 59A-12-22 NMSA 1978; | 0014| (10) Chapter 59A, Article 16 NMSA 1978; | 0015| (11) Chapter 59A, Article 18 NMSA 1978; | 0016| (12) Chapter 59A, Article 19 NMSA 1978; | 0017| (13) Section 59A-22-14 NMSA 1978; | 0018| [(13)] (14) Chapter 59A, Article 23B NMSA | 0019| 1978; | 0020| [(14)] (15) Sections 59A-34-9 through | 0021| 59A-34-13, 59A-34-23, 59A-34-36 and 59A-34-37 NMSA 1978; [and | 0022| (15)] (16) Chapter 59A, Article 37 NMSA | 0023| 1978; and | 0024| (17) the Patient Protection Act. | 0025| B. Solicitation of enrollees by a health | 0001| maintenance organization granted a certificate of authority, or | 0002| its representatives, shall not be construed as violating any | 0003| provision of law relating to solicitation or advertising by | 0004| health professionals, but health professionals shall be | 0005| individually subject to the laws, rules, regulations and | 0006| ethical provisions governing their individual professions. | 0007| C. Any health maintenance organization authorized | 0008| under the provisions of the Health Maintenance Organization Law | 0009| shall not be deemed to be practicing medicine and shall be | 0010| exempt from the provisions of laws relating to the practice of | 0011| medicine." | 0012| Section 14. Section 59A-47-33 NMSA 1978 (being Laws 1984, | 0013| Chapter 127, Section 879.32, as amended by Laws 1994, Chapter | 0014| 64, Section 10 and also by Laws 1994, Chapter 75, Section 34) | 0015| is amended to read: | 0016| "59A-47-33. OTHER PROVISIONS APPLICABLE.--The provisions | 0017| of the Insurance Code other than Chapter 59A, Article 47 NMSA | 0018| 1978 shall not apply to health care plans except as expressly | 0019| provided in the Insurance Code and that article. To the extent | 0020| reasonable and not inconsistent with the provisions of that | 0021| article, the following articles and provisions of the Insurance | 0022| Code shall also apply to health care plans, their promoters, | 0023| sponsors, directors, officers, employees, agents, solicitors | 0024| and other representatives; and, for the purposes of such | 0025| applicability, a health care plan may [therein] be referred | 0001| to as an "insurer": | 0002| A. Chapter 59A, Article 1 NMSA 1978; | 0003| B. Chapter 59A, Article 2 NMSA 1978; | 0004| C. Chapter 59A, Article 4 NMSA 1978; | 0005| D. Subsection C of Section 59A-5-22 NMSA 1978; | 0006| E. Sections 59A-6-2 through 59A-6-4 and | 0007| 59A-6-6 NMSA 1978; | 0008| F. Section 59A-7-11 NMSA 1978; | 0009| G. Chapter 59A, Article 8 NMSA 1978; | 0010| H. Chapter 59A, Article 10 NMSA 1978; | 0011| I. Section 59A-12-22 NMSA 1978; | 0012| J. Chapter 59A, Article 16 NMSA 1978; | 0013| K. Chapter 59A, Article 18 NMSA 1978; | 0014| L. Chapter 59A, Article 19 NMSA 1978; | 0015| M. Subsections B through E of Section | 0016| 59A-22-5 NMSA 1978; | 0017| N. Section 59A-22-14 NMSA 1978; | 0018| [N.] O. Section 59A-22-34.1 NMSA 1978; | 0019| [O.] P. Section 59A-22-39 NMSA 1978; | 0020| [P.] Q. Section 59A-22-40 NMSA 1978; | 0021| [Q.] R. Sections 59A-34-9 through 59A-34-13 | 0022| [NMSA 1978] and [Section] 59A-34-23 NMSA 1978; | 0023| [R.] S. Chapter 59A, Article 37 NMSA 1978, | 0024| except Section 59A-37-7 NMSA 1978; [and | 0025| S.] T. Section 59A-46-15 NMSA 1978; and | 0001| U. the Patient Protection Act." | 0002| Section 15. APPROPRIATION.--Two hundred four thousand | 0003| nine hundred dollars ($204,900) is appropriated from the | 0004| general fund to the department of insurance for expenditure in | 0005| fiscal year 1998 to pay salaries and benefits and other costs | 0006| necessary to establish a managed care ombudsman office and | 0007| administer the provisions of the Patient Protection Act. Any | 0008| unexpended or unencumbered balance remaining at the end of | 0009| fiscal year 1998 shall revert to the general fund. | 0010| Section 16. EFFECTIVE DATE.--The effective date of the | 0011| provisions of this act is July 1, 1997. | 0012|  | 0013| | 0014| | 0015| | 0016| | 0017| | 0018| | 0019| State of New Mexico | 0020| House of Representatives | 0021| | 0022| FORTY-THIRD LEGISLATURE | 0023| FIRST SESSION, 1997 | 0024| | 0025| | 0001| February 18, 1997 | 0002| | 0003| | 0004| Mr. Speaker: | 0005| | 0006| Your LABOR AND HUMAN RESOURCES COMMITTEE, to | 0007| whom has been referred | 0008| | 0009| HOUSE BILL 350 | 0010| | 0011| has had it under consideration and reports same with | 0012| recommendation that it DO NOT PASS, but that | 0013| | 0014| HOUSE LABOR AND HUMAN RESOURCES COMMITTEE | 0015| SUBSTITUTE FOR HOUSE BILL 350 | 0016| | 0017| DO PASS, and thence referred to the JUDICIARY | 0018| COMMITTEE. | 0019| | 0020| Respectfully submitted, | 0021| | 0022| | 0023| | 0024| | 0025| | 0001| Rick Miera, Chairman | 0002| | 0003| | 0004| Adopted Not Adopted | 0005| | 0006| (Chief Clerk) (Chief Clerk) | 0007| | 0008| Date | 0009| | 0010| The roll call vote was 7 For 0 Against | 0011| Yes: 7 | 0012| Excused: Marquardt | 0013| Absent: None | 0014| | 0015| G:\BILLTEXT\BILLW_97\H0350 HOUSE LABOR AND HUMAN RESOURCES COMMITTEE SUBSTITUTE FOR | 0016| HOUSE BILL 350 | 0017| 43rd legislature - STATE OF NEW MEXICO - first session, 1997 | 0018| | 0019| | 0020| | 0021| | 0022| | 0023| | 0024| | 0025| AN ACT | 0001| RELATING TO INSURANCE; ENACTING THE PATIENT PROTECTION ACT; | 0002| PROVIDING PROTECTIONS FOR PERSONS IN MANAGED HEALTH CARE PLANS; | 0003| APPLYING PATIENT PROTECTIONS TO MEDICAID MANAGED CARE; IMPOSING | 0004| A CIVIL PENALTY; AMENDING AND ENACTING SECTIONS OF THE NMSA | 0005| 1978; MAKING AN APPROPRIATION. | 0006| | 0007| BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF NEW MEXICO: | 0008| Section 1. A new section of the New Mexico Insurance Code | 0009| is enacted to read: | 0010| "[NEW MATERIAL] SHORT TITLE.--Sections 1 through 11 of | 0011| this act may be cited as the "Patient Protection Act"." | 0012| Section 2. A new section of the New Mexico Insurance Code | 0013| is enacted to read: | 0014| "[NEW MATERIAL] PURPOSE OF ACT.--The purpose of the | 0015| Patient Protection Act is to regulate aspects of health | 0016| insurance by specifying patient and provider rights and | 0017| confirming and clarifying the authority of the department to | 0018| adopt regulations to provide protections to persons enrolled in | 0019| managed health care plans. The insurance protections should | 0020| ensure that managed health care plans treat patients fairly and | 0021| fulfill their primary obligation to deliver good quality health | 0022| care services." | 0023| Section 3. A new section of the New Mexico Insurance Code | 0024| is enacted to read: | 0025| "[NEW MATERIAL] DEFINITIONS.--As used in the Patient | 0001| Protection Act: | 0002| A. "continuous quality improvement" means an | 0003| ongoing and systematic effort to measure, evaluate and improve | 0004| a managed health care plan's operations in order to improve | 0005| continually the quality of health care services provided to | 0006| enrollees; | 0007| B. "covered person", "enrollee", "patient" or | 0008| "consumer" means an individual who is entitled to receive | 0009| health care benefits from a managed health care plan; | 0010| C. "department" means the insurance department; | 0011| D. "emergency care" means a health care procedure, | 0012| treatment or service delivered to a covered person after the | 0013| sudden onset of what appears to be a medical condition that | 0014| manifests itself by symptoms of sufficient severity that the | 0015| absence of immediate medical attention could be expected by a | 0016| reasonable layperson to result in jeopardy to a person's | 0017| health, serious impairment of bodily functions, serious | 0018| dysfunction of a body part or disfigurement to a person; | 0019| E. "health care facility" means an institution | 0020| providing health care services, including a hospital or other | 0021| licensed inpatient center; an ambulatory surgical or treatment | 0022| center; a skilled nursing center; a residential treatment center; | 0023| a home health agency; a diagnostic, laboratory or imaging center; | 0024| and a rehabilitation or other therapeutic health setting; | 0025| F. "health care insurer" means a person that has a | 0001| valid certificate of authority in good standing under the New | 0002| Mexico Insurance Code to act as an insurer, health maintenance | 0003| organization, nonprofit health care plan or prepaid dental plan; | 0004| G. "health care professional" means a physician or | 0005| other health care practitioner, including a pharmacist, who is | 0006| licensed, certified or otherwise authorized by the state to | 0007| provide health care services consistent with state law; | 0008| H. "health care provider" or "provider" means a person | 0009| that is licensed or otherwise authorized by the state to furnish | 0010| health care services and includes health care professionals and | 0011| health care facilities; | 0012| I. "health care services" includes physical health or | 0013| community-based mental health or developmental disability | 0014| services, including services for developmental delay; | 0015| J. "managed health care plan" or "plan" means a health | 0016| benefit plan of a health care insurer or a provider service | 0017| network that either requires a covered person to use, or creates | 0018| incentives, including financial incentives, for a covered person | 0019| to use health care providers managed, owned, under contract with | 0020| or employed by the health care insurer. "Managed health care | 0021| plan" or "plan" does not include a traditional fee-for-service | 0022| indemnity plan or a plan that covers only short-term travel, | 0023| accident-only, limited benefit, student health plan or specified | 0024| disease policies; | 0025| K. "person" means an individual or other legal entity; | 0001| L. "point-of-service plan" or "open plan" means a | 0002| managed health care plan that allows enrollees to use health care | 0003| providers other than providers under direct contract with the | 0004| plan, even if the plan provides incentives, including financial | 0005| incentives, for covered persons to use the plan's designated | 0006| participating providers; | 0007| M. "primary health care clinic" means a nonprofit | 0008| community-based entity established to provide the first level of | 0009| basic or general health care needs, including diagnostic and | 0010| treatment services, for residents of a health care underserved | 0011| area as that area is defined in regulation adopted by the | 0012| department of health and includes an entity that serves primarily | 0013| low-income populations; | 0014| N. "provider service network" means two or more health | 0015| care providers affiliated for the purpose of providing health care | 0016| services to covered persons on a capitated or similar prepaid | 0017| flat-rate basis; | 0018| O. "superintendent" means the superintendent of | 0019| insurance; and | 0020| P. "utilization review" means a system for reviewing | 0021| the appropriate and efficient allocation of health care services, | 0022| including hospitalization, given or proposed to be given to a | 0023| patient or group of patients." | 0024| Section 4. A new section of the New Mexico Insurance Code | 0025| is enacted to read: | 0001| "[NEW MATERIAL] PATIENT RIGHTS--DISCLOSURES--RIGHTS TO | 0002| BASIC AND COMPREHENSIVE HEALTH CARE SERVICES--GRIEVANCE PROCEDURE- | 0003| -UTILIZATION REVIEW PROGRAM--CONTINUOUS QUALITY PROGRAM.-- | 0004| A. Each covered person enrolled in a managed health | 0005| care plan has the right to be treated fairly. A managed health | 0006| care plan shall deliver good quality and appropriate health care | 0007| services to enrollees. The department shall adopt regulations to | 0008| implement the provisions of the Patient Protection Act and shall | 0009| monitor and oversee a managed health care plan to ensure that each | 0010| covered person enrolled in a plan is treated fairly and is | 0011| accorded the rights necessary or appropriate to protect patient | 0012| interests. In adopting regulations to implement the provisions of | 0013| Subparagraphs (a) and (b) of Paragraph (3) and Paragraphs (5) and | 0014| (6) of Subsection B of this section regarding health care | 0015| standards and specialists, utilization review programs and | 0016| continuous quality improvement programs, the department shall | 0017| cooperate with and seek advice from the department of health. | 0018| B. The regulations adopted by the department to | 0019| protect patient rights shall provide at a minimum that: | 0020| (1) a managed health care plan shall provide | 0021| oral and written summaries, policies and procedures that explain, | 0022| prior to or at the time of enrollment and at subsequent periodic | 0023| times as appropriate, in a clear, conspicuous and readily | 0024| understandable form, full and fair disclosure of the plan's | 0025| benefits, terms, conditions, prior authorization requirements, | 0001| enrollee financial responsibility for payments, grievance | 0002| procedures, appeal rights and the patient rights generally | 0003| available to all covered persons; | 0004| (2) a managed health care plan shall provide | 0005| each covered person with appropriate basic and comprehensive | 0006| health care services that are reasonably accessible and available | 0007| in a timely manner to each covered person; | 0008| (3) in providing the right to reasonably | 0009| accessible health care services that are available in a timely | 0010| manner, a managed health care plan shall ensure that: | 0011| (a) the plan offers sufficient numbers and | 0012| types of safe and adequately staffed health care providers at | 0013| reasonable hours of service to meet the health needs of the | 0014| enrollee population, and takes into account cultural aspects of | 0015| the enrollee population; | 0016| (b) health care providers that are | 0017| specialists may act as primary care providers for patients with | 0018| chronic medical conditions, provided the specialists offer all | 0019| reasonable primary care services required by a managed health care | 0020| plan; | 0021| (c) reasonable access is provided to | 0022| out-of-network health care providers; and | 0023| (d) emergency care is immediately available | 0024| without prior authorization requirements, and appropriate out-of- | 0025| network emergency care is not subject to additional costs; | 0001| (4) a managed health care plan shall adopt and | 0002| implement a prompt and fair grievance procedure for resolving | 0003| patient complaints and addressing patient questions and concerns | 0004| regarding any aspect of the plan, including the quality of and | 0005| access to health care, the choice of health care provider or | 0006| treatment and the adequacy of the plan's provider network. The | 0007| grievance procedures shall notify patients of their statutory | 0008| appeal rights, including the option of seeking immediate relief in | 0009| court, and shall provide for a prompt and fair appeal of a plan's | 0010| decision to the superintendent, including special provisions to | 0011| govern emergency appeals to the superintendent in health | 0012| emergencies; | 0013| (5) a managed health care plan shall adopt and | 0014| implement a comprehensive utilization review program. The basis | 0015| of a decision to approve or deny care shall be disclosed to an | 0016| affected enrollee. The decision to approve or deny care to a | 0017| patient shall be made in a timely manner, and the final decision | 0018| shall be made by a qualified health care professional. A plan's | 0019| utilization review program shall ensure that enrollees have proper | 0020| access to health care services, including referrals to necessary | 0021| specialists. A decision made in a plan's utilization review | 0022| program shall be subject to the plan's grievance procedure and | 0023| appeal to the superintendent; and | 0024| (6) a managed health care plan shall adopt and | 0025| implement a continuous quality improvement program that monitors | 0001| the quality and appropriateness of the health care services | 0002| provided by the plan." | 0003| Section 5. A new section of the New Mexico Insurance Code | 0004| is enacted to read: | 0005| "[NEW MATERIAL] CONSUMER ASSISTANCE--CONSUMER ADVISORY | 0006| BOARDS--OMBUDSMAN OFFICE--REPORTS TO CONSUMERS--SUPERINTENDENT'S | 0007| ORDERS TO PROTECT CONSUMERS.-- | 0008| A. Each health care insurer that offers a managed | 0009| health care plan shall establish and adequately staff a consumer | 0010| assistance office. The purpose of the consumer assistance office | 0011| is to respond to consumer questions and concerns and assist | 0012| patients in exercising their rights and protecting their interests | 0013| as consumers of health care. | 0014| B. Each health care insurer that offers a managed | 0015| health care plan shall establish a consumer advisory board. The | 0016| board shall meet at least quarterly and shall advise the insurer | 0017| about the plan's general operations from the perspective of the | 0018| enrollee as a consumer of health care. The board shall also | 0019| oversee the plan's consumer assistance office. | 0020| C. The department shall establish and adequately staff | 0021| a managed care ombudsman office, either within the department or | 0022| by contract. The purpose of the managed care ombudsman office | 0023| shall be to assist patients in exercising their rights and help | 0024| advocate for and protect patient interests. The department's | 0025| managed care ombudsman office shall work in conjunction with each | 0001| insurer's consumer assistance office and shall independently | 0002| evaluate the effectiveness of the insurer's consumer assistance | 0003| office. The department's managed care ombudsman office may | 0004| require an insurer's consumer assistance office to adopt measures | 0005| to ensure that the plan operates effectively to protect patient | 0006| rights and inform consumers of the information to which they are | 0007| entitled. | 0008| D. The department shall prepare an annual report | 0009| assessing the operations of managed health care plans subject to | 0010| the department's oversight, including information about consumer | 0011| complaints. | 0012| E. A person may file a complaint with the | 0013| superintendent regarding a violation of the Patient Protection | 0014| Act. Prior to issuing any remedial order regarding violations of | 0015| the Patient Protection Act or its regulations, the superintendent | 0016| shall hold a hearing in accordance with the provisions of Chapter | 0017| 59A, Article 4 NMSA 1978. The superintendent may issue any order | 0018| he deems necessary or appropriate, including ordering the delivery | 0019| of appropriate care, to protect consumers and enforce the | 0020| provisions of the Patient Protection Act. The superintendent | 0021| shall adopt special procedures to govern the submission of | 0022| emergency appeals to him in health emergencies." | 0023| Section 6. A new section of the New Mexico Insurance Code | 0024| is enacted to read: | 0025| "[NEW MATERIAL] FAIRNESS TO HEALTH CARE PROVIDERS--GAG | 0001| RULES PROHIBITED--GRIEVANCE PROCEDURE FOR PROVIDERS.-- | 0002| A. No managed health care plan may: | 0003| (1) adopt a gag rule or practice that prohibits | 0004| a health care provider from discussing a treatment option with an | 0005| enrollee even if the plan does not approve of the option; | 0006| (2) offer a health care provider inducements, | 0007| other than those inherent in a capitation payment system, to | 0008| reduce or limit medically necessary health care services; or | 0009| (3) require a health care provider to violate | 0010| the ethical duties of his profession or place his license in | 0011| jeopardy. | 0012| B. A health care insurer that proposes to terminate a | 0013| health care provider from the insurer's managed health care plan | 0014| shall explain in writing the rationale for its proposed | 0015| termination and deliver reasonable advance written notice to the | 0016| provider prior to the proposed effective date of the termination. | 0017| C. A managed health care plan shall adopt and | 0018| implement a prompt and fair grievance procedure for resolving | 0019| health care provider complaints and addressing provider questions | 0020| and concerns regarding any aspect of the plan, including the | 0021| quality of and access to health care, the choice of health care | 0022| provider or treatment and the adequacy of the plan's provider | 0023| network. The grievance procedures shall notify providers of their | 0024| statutory appeal rights, including the option of seeking immediate | 0025| relief in court, and shall provide for a prompt and fair appeal of | 0001| a plan's decision to the superintendent, including special | 0002| provisions to govern emergency appeals to the superintendent in | 0003| health emergencies." | 0004| Section 7. A new section of the New Mexico Insurance Code | 0005| is enacted to read: | 0006| "[NEW MATERIAL] POINT-OF-SERVICE OPTION PLAN.--The | 0007| department may require a health care insurer that offers a | 0008| point-of-service plan or open plan to include in any managed | 0009| health care plan it offers an option for a point-of-service plan | 0010| or open plan." | 0011| Section 8. A new section of the New Mexico Insurance Code | 0012| is enacted to read: | 0013| "[NEW MATERIAL] ADMINISTRATIVE COSTS AND BENEFIT COSTS | 0014| DISCLOSURES.--The department shall adopt regulations to ensure | 0015| that both the administrative costs and the direct costs of | 0016| providing health care services of each managed health care plan | 0017| are fully and fairly disclosed to consumers in a uniform manner | 0018| that allows meaningful cost comparisons among plans." | 0019| Section 9. A new section of the New Mexico Insurance Code | 0020| is enacted to read: | 0021| "[NEW MATERIAL] PRIVATE REMEDIES TO ENFORCE PATIENT AND | 0022| PROVIDER INSURANCE RIGHTS--ENROLLEE AS THIRD-PARTY BENEFICIARY TO | 0023| ENFORCE RIGHTS.-- | 0024| A. A person who suffers a loss as a result of a | 0025| violation of a right protected pursuant to the provisions of the | 0001| Patient Protection Act, its regulations or a managed health care | 0002| plan may bring an action to recover actual damages or the sum of | 0003| one hundred dollars ($100), whichever is greater. | 0004| B. A person likely to be damaged by a denial of a | 0005| right protected pursuant to the provisions of the Patient | 0006| Protection Act, its regulations or a managed health care plan may | 0007| be granted an injunction under the principles of equity and on | 0008| terms that the court considers reasonable. Proof of monetary | 0009| damage or intent to violate a right is not required. | 0010| C. To protect and enforce an enrollee's rights in a | 0011| managed health care plan, an individual enrollee participating in | 0012| or eligible to participate in a managed health care plan shall be | 0013| treated as a third-party beneficiary of the managed health care | 0014| plan contract between the health care insurer and the party with | 0015| which the health care insurer directly contracts. An individual | 0016| enrollee may sue to enforce the rights provided in the contract | 0017| that governs the managed health care plan. | 0018| D. The relief provided pursuant to this section is in | 0019| addition to other remedies available against the same conduct | 0020| under the common law or other statutes of this state. | 0021| E. In any class action filed pursuant to this section, | 0022| the court may award damages to the named plaintiffs as provided in | 0023| this section and may award members of the class the actual damages | 0024| suffered by each member of the class as a result of the unlawful | 0025| practice." | 0001| Section 10. A new section of the New Mexico Insurance Code | 0002| is enacted to read: | 0003| "[NEW MATERIAL] APPLICATION OF ACT TO MEDICAID PROGRAM.-- | 0004| The provisions of the Patient Protection Act apply to the medicaid | 0005| program operation in the state. A managed health care plan | 0006| offered through the medicaid program shall grant enrollees and | 0007| providers the same rights and protections as are granted to | 0008| enrollees and providers in any other managed health care plan | 0009| subject to the provisions of the Patient Protection Act." | 0010| Section 11. A new section of the New Mexico Insurance Code | 0011| is enacted to read: | 0012| "[NEW MATERIAL] PENALTY.--In addition to any other | 0013| penalties provided by law, a civil administrative penalty of up to | 0014| twenty-five thousand dollars ($25,000) may be imposed for each | 0015| violation of the Patient Protection Act. An administrative | 0016| penalty shall be imposed by written order of the superintendent | 0017| made after holding a hearing as provided for in Chapter 59A, | 0018| Article 4 NMSA 1978." | 0019| Section 12. Section 59A-1-16 NMSA 1978 (being Laws 1984, | 0020| Chapter 127, Section 16) is amended to read: | 0021| "59A-1-16. EXEMPTED FROM CODE.--In addition to | 0022| organizations and businesses otherwise exempt, the Insurance Code | 0023| shall not apply [as] to: | 0024| A. a labor organization [which] that, incidental | 0025| only to operations as a labor organization, issues benefit | 0001| certificates to members or maintains funds to assist members and | 0002| their families in times of illness, injury or need, and not for | 0003| profit; | 0004| B. the credit union share insurance corporation, as | 0005| identified in [Article 58-12] Chapter 58, Article 12 NMSA | 0006| 1978, and similar corporations and funds for protection of | 0007| depositors, shareholders or creditors of financial institutions | 0008| and businesses other than insurers; or | 0009| C. the risk management division of the general | 0010| services department [of finance and administration of New | 0011| Mexico] or [as] to insurance of public property or public risks | 0012| by any agency of government not otherwise engaged in the business | 0013| of insurance, except the provisions of the Patient Protection Act | 0014| shall apply to the risk management division and any managed health | 0015| care plan it offers." | 0016| Section 13. Section 59A-46-30 NMSA 1978 (being Laws 1993, | 0017| Chapter 266, Section 29) is amended to read: | 0018| "59A-46-30. STATUTORY CONSTRUCTION AND RELATIONSHIP TO | 0019| OTHER LAWS.-- | 0020| A. The provisions of the Insurance Code other than | 0021| Chapter 59A, Article 46 NMSA 1978 shall not apply to health | 0022| maintenance organizations except as expressly provided in the | 0023| Insurance Code and that article. To the extent reasonable and not | 0024| inconsistent with the provisions of that article, the following | 0025| articles and provisions of the Insurance Code shall also apply to | 0001| health maintenance organizations, their promoters, sponsors, | 0002| directors, officers, employees, agents, solicitors and other | 0003| representatives [and]. For the purposes of such applicability, | 0004| a health maintenance organization may [therein] be referred to | 0005| as an "insurer": | 0006| (1) Chapter 59A, Article 1 NMSA 1978; | 0007| (2) Chapter 59A, Article 2 NMSA 1978; | 0008| (3) Chapter 59A, Article 3 NMSA 1978; | 0009| (4) Chapter 59A, Article 4 NMSA 1978; | 0010| (5) Subsection C of Section 59A-5-22 NMSA 1978; | 0011| (6) Sections 59A-6-2 through 59A-6-4 and 59A-6-6 | 0012| NMSA 1978; | 0013| (7) Chapter 59A, Article 8 NMSA 1978; | 0014| (8) Chapter 59A, Article 10 NMSA 1978; | 0015| (9) Section 59A-12-22 NMSA 1978; | 0016| (10) Chapter 59A, Article 16 NMSA 1978; | 0017| (11) Chapter 59A, Article 18 NMSA 1978; | 0018| (12) Chapter 59A, Article 19 NMSA 1978; | 0019| (13) Section 59A-22-14 NMSA 1978; | 0020| [(13)] (14) Chapter 59A, Article 23B NMSA | 0021| 1978; | 0022| [(14)] (15) Sections 59A-34-9 through | 0023| 59A-34-13, 59A-34-23, 59A-34-36 and 59A-34-37 NMSA 1978; [and | 0024| (15)] (16) Chapter 59A, Article 37 NMSA 1978; | 0025| and | 0001| (17) the Patient Protection Act. | 0002| B. Solicitation of enrollees by a health maintenance | 0003| organization granted a certificate of authority, or its | 0004| representatives, shall not be construed as violating any provision | 0005| of law relating to solicitation or advertising by health | 0006| professionals, but health professionals shall be individually | 0007| subject to the laws, rules, regulations and ethical provisions | 0008| governing their individual professions. | 0009| C. Any health maintenance organization authorized | 0010| under the provisions of the Health Maintenance Organization Law | 0011| shall not be deemed to be practicing medicine and shall be exempt | 0012| from the provisions of laws relating to the practice of medicine." | 0013| Section 14. Section 59A-47-33 NMSA 1978 (being Laws 1984, | 0014| Chapter 127, Section 879.32, as amended by Laws 1994, Chapter 64, | 0015| Section 10 and also by Laws 1994, Chapter 75, Section 34) is | 0016| amended to read: | 0017| "59A-47-33. OTHER PROVISIONS APPLICABLE.--The provisions of | 0018| the Insurance Code other than Chapter 59A, Article 47 NMSA 1978 | 0019| shall not apply to health care plans except as expressly provided | 0020| in the Insurance Code and that article. To the extent reasonable | 0021| and not inconsistent with the provisions of that article, the | 0022| following articles and provisions of the Insurance Code shall also | 0023| apply to health care plans, their promoters, sponsors, directors, | 0024| officers, employees, agents, solicitors and other representatives; | 0025| and, for the purposes of such applicability, a health care plan | 0001| may [therein] be referred to as an "insurer": | 0002| A. Chapter 59A, Article 1 NMSA 1978; | 0003| B. Chapter 59A, Article 2 NMSA 1978; | 0004| C. Chapter 59A, Article 4 NMSA 1978; | 0005| D. Subsection C of Section 59A-5-22 NMSA 1978; | 0006| E. Sections 59A-6-2 through 59A-6-4 and | 0007| 59A-6-6 NMSA 1978; | 0008| F. Section 59A-7-11 NMSA 1978; | 0009| G. Chapter 59A, Article 8 NMSA 1978; | 0010| H. Chapter 59A, Article 10 NMSA 1978; | 0011| I. Section 59A-12-22 NMSA 1978; | 0012| J. Chapter 59A, Article 16 NMSA 1978; | 0013| K. Chapter 59A, Article 18 NMSA 1978; | 0014| L. Chapter 59A, Article 19 NMSA 1978; | 0015| M. Subsections B through E of Section | 0016| 59A-22-5 NMSA 1978; | 0017| N. Section 59A-22-14 NMSA 1978; | 0018| [N.] O. Section 59A-22-34.1 NMSA 1978; | 0019| [O.] P. Section 59A-22-39 NMSA 1978; | 0020| [P.] Q. Section 59A-22-40 NMSA 1978; | 0021| [Q.] R. Sections 59A-34-9 through 59A-34-13 [NMSA | 0022| 1978] and [Section] 59A-34-23 NMSA 1978; | 0023| [R.] S. Chapter 59A, Article 37 NMSA 1978, except | 0024| Section 59A-37-7 NMSA 1978; [and | 0025| S.] T. Section 59A-46-15 NMSA 1978; and | 0001| U. the Patient Protection Act." | 0002| Section 15. APPROPRIATION.--Two hundred four thousand nine | 0003| hundred dollars ($204,900) is appropriated from the general fund | 0004| to the department of insurance for expenditure in fiscal year 1998 | 0005| to pay salaries and benefits and other costs necessary to | 0006| establish a managed care ombudsman office and administer the | 0007| provisions of the Patient Protection Act. Any unexpended or | 0008| unencumbered balance remaining at the end of fiscal year 1998 | 0009| shall revert to the general fund. | 0010| Section 16. EFFECTIVE DATE.--The effective date of the | 0011| provisions of this act is July 1, 1997. | 0012|  | 0013| State of New Mexico | 0014| House of Representatives | 0015| | 0016| FORTY-THIRD LEGISLATURE | 0017| FIRST SESSION, 1997 | 0018| | 0019| | 0020| February 28, 1997 | 0021| | 0022| | 0023| Mr. Speaker: | 0024| | 0025| Your JUDICIARY COMMITTEE, to whom has been referred | 0001| | 0002| LABOR AND HUMAN RESOURCES COMMITTEE SUBSTITUTE FOR | 0003| HOUSE BILL 350 | 0004| | 0005| has had it under consideration and reports same with | 0006| recommendation that it DO PASS, and thence referred to the | 0007| APPROPRIATIONS AND FINANCE COMMITTEE. | 0008| | 0009| Respectfully submitted, | 0010| | 0011| | 0012| | 0013| | 0014| Thomas P. Foy, Chairman | 0015| | 0016| | 0017| Adopted Not Adopted | 0018| | 0019| (Chief Clerk) (Chief Clerk) | 0020| | 0021| Date | 0022| | 0023| The roll call vote was 7 For 0 Against | 0024| Yes: 7 | 0025| Excused: Alwin, King, Larranaga, Mallory, Rios, Stewart | 0001| Absent: None | 0002| | 0003| | 0004| G:\BILLTEXT\BILLW_97\H0350 | 0005| FORTY-THIRD LEGISLATURE | 0006| FIRST SESSION | 0007| | 0008| | 0009| March 10, 1997 | 0010| | 0011| | 0012| HOUSE FLOOR AMENDMENT number ___1___ to HOUSE LABOR AND HUMAN RESOURCES | 0013| COMMITTEE SUBSTITUTE | 0014| FOR HOUSE BILL 350, as amended | 0015| | 0016| Amendment sponsored by Representative Edward C. Sandoval | 0017| | 0018| | 0019| 1. Strike House Appropriations and Finance Committee | 0020| Amendment 2. | 0021| | 0022| 2. On page 10, line 12, after "(2)" strike the remainder of the | 0023| line, strike all of lines 13 and 14 and inset in lieu thereof: | 0024| | 0025| "include in any of its contracts with health care providers any | 0001| provisions that offer an inducement, financial or otherwise, to provide | 0002| less than medically necessary services to an enrollee; or". | 0003| | 0004| | 0005| | 0006| | 0007| | 0008| | 0009| | 0010| ___________________________ | 0011| Edward C. Sandoval | 0012| | 0013| | 0014| | 0015| Adopted ___________________ Not Adopted ___________________________ | 0016| (Chief Clerk) (Chief Clerk) | 0017| | 0018| | 0019| Date ________________ FORTY-THIRD LEGISLATURE | 0020| FIRST SESSION, 1997 | 0021| | 0022| | 0023| March 17, 1997 | 0024| Mr. President: | 0025| | 0001| Your PUBLIC AFFAIRS COMMITTEE, to whom has been referred | 0002| | 0003| HOUSE LABOR AND HUMAN RESOURCES COMMITTEE SUBSTITUTE | 0004| FOR HOUSE BILL 350, as amended | 0005| | 0006| has had it under consideration and reports same with recommendation | 0007| that it DO PASS, and thence referred to the FINANCE COMMITTEE. | 0008| | 0009| Respectfully submitted, | 0010| | 0011| | 0012| | 0013| | 0014| __________________________________ | 0015| Shannon Robinson, Chairman | 0016| | 0017| | 0018| Adopted_______________________ Not Adopted_______________________ | 0019| (Chief Clerk) (Chief Clerk) | 0020| | 0021| | 0022| Date ________________________ | 0023| | 0024| | 0025| | 0001| The roll call vote was 3 For 2 Against | 0002| Yes: 3 | 0003| No: Adair, Boitano | 0004| Excused: Vernon, Rodarte, Garcia, Ingle | 0005| Absent: None | 0006| | 0007| | 0008| | 0009| | 0010| | 0011| H0350PA1 | 0012| | 0013| | 0014| | 0015| | 0016| | 0017| FORTY-THIRD LEGISLATURE | 0018| FIRST SESSION, 1997 | 0019| | 0020| | 0021| March 19, 1997 | 0022| | 0023| Mr. President: | 0024| | 0025| Your FINANCE COMMITTEE, to whom has been referred | 0001| | 0002| HOUSE LABOR AND HUMAN RESOURCES SUBSTITUTE FOR | 0003| HOUSE BILL 350, as amended | 0004| | 0005| has had it under consideration and reports same with recommendation | 0006| that it DO PASS. | 0007| | 0008| Respectfully submitted, | 0009| | 0010| | 0011| | 0012| __________________________________ | 0013| Ben D. Altamirano, Chairman | 0014| | 0015| | 0016| | 0017| Adopted_______________________ Not Adopted_______________________ | 0018| (Chief Clerk) (Chief Clerk) | 0019| | 0020| | 0021| | 0022| Date ________________________ | 0023| | 0024| | 0025| The roll call vote was 6 For 0 Against | 0001| Yes: 6 | 0002| No: None | 0003| Excused: Aragon, Eisenstadt, Ingle, McKibben, Smith | 0004| Absent: None | 0005| | 0006| | 0007| H0350FC1 |