AN ACT
RELATING
TO THE PUBLIC PEACE, HEALTH, SAFETY AND WELFARE; PROVIDING FOR ACCOUNTABILITY
IN GOVERNMENT; ESTABLISHING SUPPLEMENTAL PERFORMANCE MEASURES AND TARGETS FOR
CERTAIN STATE AGENCIES.
BE IT
ENACTED BY THE LEGISLATURE OF THE STATE OF NEW MEXICO:
Section 1. SHORT TITLE.--This act may be cited as
the “Supplemental Performance Measures and Targets Act”.
Section
2. DEFINITIONS.‑‑As
used in the Supplemental Performance Measures and Targets Act:
A.
“activity” is a strategy or work process designed to achieve a common
purpose with a given set of inputs, one or more of which constitute a program;
B.
“efficiency measure” is an indicator of the cost of an activity in
dollars or employee hours per unit of output or outcome;
C.
“explanatory data” means information that can help users understand
reported performance measures and to evaluate the significance of underlying
factors that may have affected the reported information;
D.
“outcome measure” is an indicator of the accomplishments or results that
occur because of services provided by a program and is a measure of the actual
impact or public benefit of a program;
E.
“output measure” is an indicator of the quantity of a service or product
delivered by an activity or program;
F.
“performance measure” means a quantitative or qualitative indicator used
to assess a state agency’s performance;
G.
“program” means a set of activities undertaken in accordance with a plan
of action organized to realize identifiable goals and objectives based on
legislative authorization;
H.
“quality measure” is an indicator of the quality of a good or service
produced and is often an indicator of the timeliness, reliability or safety of
services or products produced by a program; and
I.
“target” means the expected level of performance of a program’s
performance measures.
Section 3. GENERAL PROVISIONS.--
A. Under guidelines developed by the state
budget division, in consultation with the legislative finance committee, each
agency for which performance measures are established in Section 4 of the
Supplemental Performance Measures and Targets Act shall file an annual report,
except as otherwise specified, with the state budget division and the
legislative finance committee analyzing the agency’s performance relative to the
performance measures and targets established for fiscal year 2002. The report shall compare actual performance
for the report period with targeted performance based on the level of funding
appropriated in the General Appropriation Act of 2001. In developing guidelines for the submission
of agency performance reports, the state budget division shall establish
standards for the reporting of variances between actual and targeted
performance levels. The annual report
for the period ending June 30, 2002 shall be filed with the state budget
division and the legislative finance committee on or before September 1, 2002.
B.
It is the intent of the legislature to continue to improve
implementation of the Accountability in Government Act by emphasizing measures
that are meaningful to the public and measures that cross agency lines by
including them in the Supplemental Performance Measures and Targets Act and the
General Appropriation Act of 2001. The
legislature expects implementation of the Accountability in Government Act to
improve as additional agencies submit performance-based budget requests and as
agencies, the department of finance and administration and the legislative
finance committee continue to cooperate on the development of programs,
performance measures and targets. For
those agencies that have already submitted performance-based program budgets,
the legislature expects continued refinement of measures to improve their
consistency, reliability and relevance, and continued emphasis on defining and
measuring the constituent activities of a program.
C. Unless explicitly stated
otherwise, each of the program measures and the associated targets contained in
the Supplemental Performance Measures and Targets Act reflect performance to be
achieved for fiscal year 2002. In the
case where there are no targets for output, outcome, efficiency or quality
measures, agencies are expected to develop baseline data for fiscal year 2002
and to propose targets when submitting budget requests for fiscal year 2003.
D. In concert with the annual
agency strategic planning process required by the state budget division, the
state budget division shall require that strategic plans, including internal
and external assessments and development of programs and performance measures,
be coordinated among the state agency on aging, human services department,
department of labor, department of health and the children, youth and families
department.
Section 4. PERFORMANCE
MEASURES.--
A.
JUDICIAL
ADMINISTRATIVE
OFFICE OF THE COURTS:
(1) Administrative support:
The
purpose of the administrative support program is to provide administrative
support to the chief
justice,
all judicial branch units and the administrative office of the courts so that
they can
effectively
administer the New Mexico court system.
Performance Measures:
(a) Output: Number of operating adult, juvenile and other drug courts 23
(b) Output: Number of contracts reviewed 300
(c) Output: Percent of prior year audit exceptions resolved 100%
(d) Quality: Number of internal audits conducted 6
(e) Quality: Average number of days required to fill vacant positions in the
administrative office of the courts and magistrate courts 28
(f) Outcome: Percent of magistrate court facilities which meet supreme court
guidelines for safety, security and public access 50%
(g) Quality: Percent of court judges and staff who rate support services as
"satisfactory" or better 75%
(h) Outcome: Percent of policy guidance materials within past twelve
months 100%
(i) Outcome: Number of interpreters certified statewide 93
(j) Outcome: Number of case management projects in the courts 7
(k) Output: Number of audit exceptions 0
(l) Output: Number of jury summons printed 100,000
(m) Output: Number of jury orders filed 300
(n) Output: Average number of monthly payroll data entry errors made by human
resources division 12
(o) Quality: Average number of days to provide lists of potential jurors to
courts 2
(p) Quality: Percent of active projects on time on budget and on task 100%
(q) Quality: Average number of days from receipt of supply/equipment order to
mailing of requested items 10
(r) Input: Average number of monthly payroll errors submitted to
administrative
office of the courts by staff 7
(s) Input: Dollar amount of outside grants obtained, in millions $1.2
(2) Statewide judiciary
automation:
The purpose of the statewide judiciary automation program is to
provide development, enhancement, maintenance and support for automation and
usage skills for appellate, district, magistrate and municipal courts and ancillary
judicial agencies so they can maintain records, manage cases, manage
case-related financial receivables and provide information to court users and
to the public.
Performance Measures:
(a) Quality: Percent of network, database and server complaints resolved within
two days 75%
(b) Efficiency: Average cost per user compared to Gartner Group industry standards $3,248
(c) Output: Hits on the judicial branch website case lookup and court user
applications 203,490
(d) Quality: Timeliness of backups occurring within published timeframes 75%
(e) Quality: Percent of time the website is available 95%
(f) Quality: Percent of on-time completion and deployment of planned solutions,
as compared to information technology plans approved by the
judicial
information systems council
or originally published schedules 75%
(3) Warrant enforcement:
The purpose of the warrant enforcement program is to enforce
outstanding bench warrants and to collect outstanding fines, fees and costs in the magistrate courts so they
may uphold judicial integrity.
Performance Measures:
(a) Output: Number of bench warrants issued 38,000
(b) Quality: Percent of defendant records submitted to tax refund intercept
program free of error 99%
B. GENERAL CONTROL
TAXATION AND REVENUE DEPARTMENT:
(1) Tax administration:
The purpose of the tax administration program is to provide
registration and licensure requirements for tax programs and ensure the
administration, collection, compliance and enforcement of state taxes and fees
that provide funding for services to the general public through fiscal
appropriations.
Performance Measures:
(a) Efficiency: Average cost per audit
(b) Outcome: Edit error rate on combined reporting system returns processed 15%
(c) Outcome: Edit error rate on personal income tax returns processed 40%
(d) Outcome: Edit error rate on corporate income tax returns processed 15%
(e) Efficiency: Average unit cost of processing combined reporting system tax
returns, in dollars $0.50
(f) Efficiency: Average unit cost of processing personal income tax returns $1.10
(g) Efficiency: Average unit cost of processing corporate
income tax returns $2.20
(h) Quality: Percent of deposits processed within twenty-four hour rule 97%
(i) Explanatory: Average number of auditor positions filled per month compared to
approved FTE 90%
(2) Motor vehicle:
The purpose of the motor vehicle program is to register, title and
license vehicles, boats and motor vehicle dealers. The motor vehicle program enforces operator
compliance with the motor vehicle code
and federal regulations by conducting tests, investigations and
audits. These activities complement
the state's efforts to provide a safe, compliant environment for
transportation and commerce.
Performance Measures:
(a) Quality: Percent of errors in processing transactions by field office
clerks <10%
(b) Efficiency: Ratio of revenues compared to expenditures per field office
(3) Property tax:
The purpose of the property tax program is to administer the
Property Tax Code and to ensure fair appraisal of property and the assessment
of property taxes in the state of New Mexico.
Performance Measures:
(a) Outcome: Number of protest hearings conducted regarding commercial property
valuation 150
(b) Outcome: Number of counties achieving an eighty-five percent minimum of
assessed value to sales price 33
(c) Output: Number of workshops provided for county assessors and treasurers 4
(4) Program support:
The purpose of program support is to provide information system
resources, human resource services,
finance and accounting services, revenue forecasting and legal
services in the taxation and revenue
department for the general public and the legislature in order to
give agency personnel the resources
needed to meet departmental objectives. This program also provides a hearing process
for resolving
taxpayer protests and to provide stakeholders with reliable
information regarding the state's tax
programs.
Performance Measures:
(a) Quality: Dollar accuracy of six-month revenue forecasts for non-volatile
broad-based taxes ±1.5%
(b) Quality: Dollar accuracy of eighteen-month revenue forecasts for
non-volatile
broad-based taxes ±3%
(c) Quality: Dollar accuracy of six-month revenue forecasts for volatile taxes ±5%
(d) Quality: Dollar accuracy of eighteen-month revenue forecasts for volatile
taxes ±10%
(e) Quality: Average number of days to process payment vouchers from the date
request is received until transmission of the payment voucher to
department of finance and
administration 5
(f) Quality: Provide prepared annual financial statements to independent
auditors
in compliance with auditor
due dates
(g) Quality: Percent
of the oil and natural gas administration and revenue database
information technology projects completed within the timeframe
established
in the information technology
plan 10%
(h) Quality: Percent of information technology projects completed within the
timeframe established in the
information technology project
description contained in the approved information technology plan
or
by legislative or executive
mandates 55%
(i) Outcome: Percent of prior year's audit findings resolved 95%
(j) Outcome: Number of DWI fatalities 190
DEPARTMENT OF FINANCE AND ADMINISTRATION:
(1) Policy development,
fiscal and budget analysis and oversight:
The purpose of the policy development, fiscal and budget analysis
and oversight program is to provide professional, coordinated policy
development and fiscal and budgetary analysis and oversight to the
governor, the legislature and state agencies so that they can
advance the state's policies and initiatives using appropriate and accurate
data to make informed decisions for the prudent use of the public's tax
dollars.
Performance Measures:
(a) Explanatory: General obligation bond rating from Moody's and Standard and
Poor's Aa1/AA+
(b) Output: Number of months to complete general obligation bond issuance 5
(c) Output: Number of months to complete severance tax bond issuance 4
(2) Community development
and local government:
The purpose of the community development and local government
program is to provide federal and state oversight assistance to counties,
municipalities and special districts with planning, implementation,
development and fiscal management so that entities can maintain
strong, viable, lasting communities.
Performance Measures:
(a) Outcome: Number of local government entities judged to be in good financial
condition 80%
(b) Outcome: Error rate in budget reports submitted by local governments 5%
(c) Explanatory: Dollar amount of DWI grant funds administered, in millions $11.8
(d) Explanatory: Percent of motor vehicle traffic crash fatalities that were
alcohol-related 40%
(e) Output: Percent of pay requests submitted by DWI, E-911, school-to-work
and
community development block grant programs that are processed by
fiscal services within five
working days of receipt 95%
(3) Fiscal management and
oversight:
The purpose of the fiscal management and oversight program is to
provide for and promote financial accountability for public funds throughout
state government and to provide state government agencies
and the citizens of New Mexico with timely, factual and
comprehensive information on the financial
status and expenditures of the state.
Performance Measures:
(a) Explanatory: Percent of state government agencies successfully using generally
accepted accounting
principles 100%
(b) Outcome: Percent of state government agencies migrating from the agency
information management system to the central accounting system for
record keeping purposes 40%
(c) Quality: Percent of wage and other information returns prepared and filed
per
internal revenue service
deadlines 100%
(d) Explanatory: Percent of state government agencies implementing Governmental
Accounting Standards Board
Statement 34 100%
(e) Output: Percent of disbursements made by departments and agencies
vouchering
through the department of finance and administration that are
properly classified and
comply with state statute 100%
(4) Program support:
The purpose of program support is to provide other department of
finance and administration programs with central direction to agency management
processes to ensure consistency, legal compliance and financial integrity; to
administer the governor's exempt salary plan; and to review and approve
professional services contracts.
Performance Measures:
(a) Output: Percent of documents processed within state-required processing
procedures that are charged
to the correct accounting codes 99%
(b) Output: Number of days required to compile and make available data on all
approved professional services contracts for the prior calendar
month 15
(c) Output: Percent of correct payroll payments to employees on a biweekly
basis 99%
GENERAL SERVICES DEPARTMENT:
(1) Employee group health
benefits:
The purpose of the employee group health benefits program is to
effectively administer comprehensive health benefit plans to state employees.
Performance Measures:
(a) Explanatory: Number of lives covered by triple option point-of-service plan 11,000
(b) Explanatory: Number of lives covered by dual option point-of-service plan 11,000
(c) Explanatory: Number of lives covered by health maintenance organization plan 27,000
(d) Explanatory: Average per member per month cost per medical claim $160.45
(e) Explanatory: Medical services utilization
(f) Explanatory: Average cost per prescription drug claims $23.98
(g) Explanatory: Prescription drug utilization
(h) Explanatory: Average cost of medical plan, including prescription drugs, per
life
covered $184.43
(i) Explanatory: Average cost per dental claim $45.57
(j) Explanatory: Dental services utilization
(k) Explanatory: Number of claims appealed 8
(l) Explanatory: Number of appealed claims denied 8
(2) Risk management:
The purpose of the risk management program is to protect the
state’s assets against property, public liability, workers’ compensation, state
unemployment compensation, local public bodies unemployment compensation,
and surety bond losses so that agencies
can perform their mission in an efficient and responsive manner.
Performance Measures:
(a) Explanatory: Workers' compensation actuarial fund balance, in millions $1.2
(b) Explanatory: Workers' compensation premium percent change compared to the
industry average, within
three percent
(c) Explanatory: Number of workers' compensation claims appealed 45
(d) Explanatory: Number of workers' compensation appealed claims denied 60
(e) Explanatory: Public liability actuarial fund balance, in
millions $2.6
(f) Explanatory: Public liability premium percent change as compared to the
industry
average, within three percent
(g) Explanatory: Public liability claims costs, in millions $39.8
(h) Explanatory: Number of public liability claims appealed 30
(i) Explanatory: Number of public liability appealed claims denied 250
(j) Explanatory: Public property actuarial fund balance for public property, in
millions $3.3
(k) Explanatory: Public property premium percent change compared to the industry
average, within three percent
(l) Explanatory: Number of public property claims appealed 0
(m) Explanatory: Number of public property appealed claims denied 125
(3) Information technology:
The purpose of the information technology program is to provide
quality information processing and communication services that are both timely
and cost effective so that agencies can perform their mission in an efficient
and responsive manner.
Performance Measures:
(a) Efficiency: Percent of information processing operating and maintenance
expenditures to total
operating costs 31%
(b) Explanatory: Number of mainframes in state agencies 2
(c) Efficiency: Percent of the number of available hours 99.98%
(d) Explanatory: Percent of digital networks to total networks 50%
(e) Outcome: Percent of customers satisfied with human resources system data
processing 80%
(f) Explanatory: Percent decrease in number of voice and data circuits in New
Mexico
due to centralized circuits
management
(g) Efficiency: Percent reduction in human resources system data processing
operating costs 5%
(4) Business office space
management and maintenance services:
The purpose of the business office space management and
maintenance services program is to provide employees and the public with
effective property management and maintenance so that agencies can perform
their mission in an efficient and responsive manner.
Performance Measures:
(a) Explanatory: Average per-square-foot cost leased office space for agencies in
Albuquerque $17.29
(b) Explanatory: Average per-square-foot cost leased office space for agencies in
Santa Fe $18.34
(c) Explanatory: Average per-square-foot cost leased office space for agencies in
Las
Cruces $16.30
(d) Explanatory: Percent of leased space to total space 17%
(5) Transportation
services:
The purpose of the transportation services program is to provide
centralized and effective administration of the state's motor pool and aircraft
transportation services so that agencies can perform their mission in an
efficient and responsive manner.
Performance Measures:
(a) Outcome: Percent reduction of the number of long-term fleet vehicles
exceeding the life cycle
replacement criteria 25%
(b) Explanatory: Long-term vehicle utilization rate
(c) Outcome: Percent reduction of the number of short-term fleet vehicles
exceeding the life cycle
replacement criteria 25%
(d) Efficiency: Cost of operation per vehicle per mile excluding overhead $0.09
(e) Efficiency: Cost per flight hour $978
(f) Quality: Percent of on-time aviation departures and arrivals 94%
(g) Efficiency: Percent of aircraft utilization 70%
(h) Explanatory: Number of state-owned passenger vehicles leased to state agencies 1,246
(i) Explanatory: Percent of agency-owned passenger vehicles transferred to the
motor pool 48%
(6) Procurement services:
The purpose of the procurement services program is to provide a
procurement process for tangible property for government entities to ensure
compliance with the Procurement Code so that agencies can perform their mission
in an efficient and responsive manner.
Performance Measures:
(a) Output: Number of counseling sessions held with small businesses 325
(b) Output: Percent increase in small business clients 10%
(7) Program support:
The purpose of program support is to manage the program
performance process to demonstrate success.
Performance Measures:
(a) Quality: Percent of agency performance measures found to be valid and
reliable after first-year
assessment 90%
(b) Explanatory: Average number of days required to process payment vouchers from
the
request date to transmission of the voucher to the department of
finance and administration
C. COMMERCE AND INDUSTRY
TOURISM DEPARTMENT:
(1) Marketing:
The purpose of the marketing program is to create and maintain an
"image" or "brand" for the state of
New Mexico and influence in-state, domestic and international
markets to directly affect the positive
growth and development of New Mexico as a top tourist destination
so that New Mexico may increase its
tourism market share.
Performance Measures:
(a) Outcome: Number of e-mail inquiries received 61,639
(2) Promotion:
The purpose of the promotion program is to produce and provide
collateral, editorial and special events
for the consumer and trade so that they may increase their
awareness of New Mexico as a premier tourist destination.
Performance Measures:
(a) Output: Number of articles generated 112
(3) Outreach:
The purpose of the outreach program is to provide constituent
services for communities, regions and other entities so that they may identify
their needs and assistance can be provided to locate resources to fill those
needs, whether internal or external to the organization.
Performance Measures:
(a) Output: Number of Indian training sessions conducted 13
(4) New Mexico magazine:
The purpose of the New Mexico magazine program is to produce a
monthly magazine and ancillary products
for a state and global audience so that the audience can learn
about New Mexico from a cultural,
historical and educational perspective.
Performance Measures:
(a) Outcome: Advertising revenue generated, in millions $1.43
(b) Outcome: Revenue generated through ancillary products $285,200
(c) Explanatory: Total surplus of the New Mexico magazine
(5) Program support:
Program support provides administrative assistance to support the
department’s programs and personnel
so that they may be successful in implementing and reaching their
strategic initiatives and maintaining full compliance with state rules and
regulations.
Performance Measures:
(a) Efficiency: Average number of days required to process department contracts,
purchase documents and
payment vouchers from date of submission 5
(b) Outcome: Percent of prior year audit exceptions resolved 98%
ECONOMIC DEVELOPMENT DEPARTMENT:
(1) Community development:
The purpose of the community development program is to assist
communities in preparing for their role
in the new economy, focusing on high-quality job creation,
improved infrastructure and quality of place so New Mexicans can increase their
wealth and improve their quality of life.
Performance Measures:
(a) Output: Of the one hundred three incorporated municipalities in the state,
the number of complete
community profiles maintained on a database 42
(2) Job creation and job
growth:
The purpose of the job creation and job growth program is to
produce new high-paying employment opportunities for New Mexicans so they can
increase their wealth and improve their quality of life.
Performance Measures:
(a) Efficiency: Cost per job created $350
(b) Output: Total number of businesses assisted 275
(c) Efficiency: Cost per business assisted $3,000
(3) Technology
commercialization:
The purpose of the technology commercialization program is to
increase the start-up, relocation and
growth of technology-based business in New Mexico so the citizens
of New Mexico may have opportunities
for high-paying jobs.
Performance Measures:
(a) Output: Total number of telecommunications workshops or seminars
conducted by the agency 14
(b) Output: Total number of "ePortNM impressions" web site hits 6,500
(c) Output: Total number of high-tech businesses provided assistance by the
technology commercialization
program 250
(4) Program support:
The purpose of program support is to provide central direction to
agency management processes and fiscal support to agency programs to ensure
consistency, continuity and legal compliance.
Performance Measures:
(a) Efficiency: New audit findings over the previous fiscal year 0
(b) Efficiency: Percent of audit findings resolved over the previous fiscal year 100%
REGULATION AND LICENSING DEPARTMENT:
(1) Construction industries
and manufactured housing:
The purpose of the construction industries and manufactured
housing program is to provide code compliance oversight, issue licenses,
permits and citations; perform inspections; administer exams; process
complaints; and enforce laws, rules and regulations relating to general
construction and manufactured housing standards to industry professionals.
Performance Measures:
(a) Output: The
percent of completed commercial field inspections of the number required by
issued permits
(b) Output: Number of
training sessions conducted for state building inspectors
(c) Quality: Percent of licensees and government entities that rate services
provided
by the construction industries and manufactured housing program
"good" or
better on a "poor,
satisfactory, good, excellent" scale 75%
(d) Efficiency: Decrease in cycle time for processing of plan review and
permitting
for residential construction 5%
(e) Outcome: Number of accidents caused
by faulty liquid propane gas
installations in fiscal year
2000 0
(2) Financial institutions
and securities:
The purpose of the financial institutions and securities program
is to issue charters and licenses;
perform examinations; investigate complaints; enforce laws, rules
and regulations; promote investor
protection and confidence so that capital formation is maximized
and a secure financial infrastructure
is available to support economic development.
Performance Measures:
(a) Quality: Percent of licensees and government entities that rate services
provided by the financial institutions division "good"
or better on
a "poor, satisfactory,
good, excellent" scale 75%
(b) Outcome: Continuation of national accreditation Fully Accredited
(3) Alcohol and gaming:
The purpose of the alcohol and gaming program is to license
qualified people and, in cooperation with
the department of public safety, to enforce the Liquor Control Act
and the Bingo and Raffle Act to
ensure the sale, service, and public consumption of alcoholic
beverages and the holding, operating and
conducting of games of chance are regulated to protect the health,
safety and welfare of citizens and
visitors to New Mexico and the economic vitality of licensees.
Performance Measures:
(a) Quality: Percent of licensees and government entities that rate services
provided by the alcohol and gaming program "good" or
better on a
"poor, satisfactory,
good, excellent" scale 75%
(b) Explanatory: Number of administrative citations issued by the department of
public safety for sales of packaged liquor and service to minors
in
fiscal year 2000 170
(c) Explanatory: Number of penalties imposed for sales of packaged liquor and
service
to minors in fiscal year 2000 95
(d) Explanatory: Number of administrative citations dismissed for sales of packaged
liquor and service to minors
in fiscal year 2000 4
(e) Explanatory: Number of administrative citations issued by the department of
public safety for sales of packaged liquor and service to
intoxicated persons in fiscal
year 2000 26
(f) Explanatory: Number of penalties imposed for sales of packaged liquor and
service
to intoxicated persons in
fiscal year 2000 9
(g) Explanatory: Number of administrative citations dismissed for sales of packaged
liquor and service to
intoxicated persons in fiscal year 2000 3
(4) Program support:
The purpose of program support is to provide leadership and
centralized direction, financial
management, information systems support, human resources support
for all agency organizations in
compliance with governing regulations, statutes and procedures so
they can license qualified
applicants, verify compliance with statutes and resolve or mediate
consumer complaints.
Performance Measures:
(a) Quality: Percent of licensees and government entities that rate services
provided by program support "good" or better on a
"poor,
satisfactory, good,
excellent" scale 75%
D. AGRICULTURAL, ENERGY AND NATURAL RESOURCES
OFFICE OF CULTURAL AFFAIRS:
(1) Preservation and
collections:
The purpose of the preservation and collections program is to
preserve New Mexico's cultural heritage for future use, education and enjoyment
of all citizens of the state so they will better understand their cultural
heritage.
Performance Measures:
(a) Efficiency: Average number of sites saved through compliance review per FTE
dedicated towards compliance review (total FTE dedicated equals
seven
for fiscal year 2001) 285
(b) Quality: Percent of agency museum permanent collections, excluding
archaeological collections, that are accessioned (there were one
million one hundred twelve thousand four hundred twenty-eight
permanent museum items at
June 30, 2000) 97%
(c) Output: Number of objects in museum permanent collections, excluding
archaeological collections 1,118,353
(2) Exhibitions and public
programs:
The purpose of exhibitions and public programs is to present
exhibitions and public programs to the public so they can participate in the
state's cultural resources, thereby stimulating understanding about New Mexico
and its relationship to other parts of the world.
Performance Measures:
(a) Explanatory: Percent of visitors to agency facilities who are New Mexico
residents 36%
(b) Output: Total number of children aged seventeen and under attending 220,350
(c) Efficiency: Exhibitions square footage per FTE dedicated towards exhibitions
production (design,
fabrication, installation) over 1990 level 2,399
(d) Output: Number of new exhibitions and public programs presented annually 68
(3) Education, outreach and
technical assistance:
The purpose of the education, outreach and technical assistance
program is to provide education and
outreach programs for New Mexicans and visitors of all ages, and
to provide technical assistance to
all citizens requesting information or services in order to ensure
a better understanding of New
Mexico's cultural heritage.
Performance Measures:
(a) Outcome: Percent increase in the number of single user sessions utilizing
office of cultural affairs
websites 46%
(b) Outcome: Percent change over base fiscal year in state library's
circulation
of library resources 3%
(c) Efficiency: Ratio of total revenue versus total expenses of the museum of New
Mexico press 1.1:1
(d) Quality: Percent of books published and distributed by museum of New Mexico
press annually that receive awards, critical acclaim, or more than
seventy-five percent
favorable to excellent reviews 91%
(4) Cultural resources
development:
The purpose of the cultural resources development program is to
provide opportunities for the development and stabilization of cultural
resources for organizations and local communities throughout New Mexico.
Performance Measures:
(a) Explanatory: Total number of state dollars distributed statewide for arts
programming, public
libraries, and historic preservation projects 1,958,000
(b) Efficiency: Dollar value of buildings rehabilitated through tax credit program
per state dollar of administrative support for the program 23:1
(c) Efficiency: Percent change in number of art-in-public-places projects
completed
in not more than two meetings
of a local selection committee 0%
(d) Outcome: Percent increase in computer workstations statewide in public
libraries 10%
(e) Output: Percent of requested funds that are awarded to arts organizations 50%
(5) Program support:
The purpose of program support is to provide administrative
support for all programs and divisions to
assist the agency in delivering its programs and services so that
it can serve its constituents.
Performance Measures:
(a) Outcome: Percent compliance with chief information officer
standards, mandates and
statutory deadlines for desktop hardware 20%
(b) Efficiency: Average number of days to process payment vouchers 10
(c) Outcome: Percent of new contracts containing performance measures 100%
(d) Output: Number of worker compensation claims filed against agency 28
(e) Output: Number of audit findings resolved annually 3
ENERGY, MINERALS AND NATURAL RESOURCES DEPARTMENT:
(1) Healthy ecosystems:
The purpose of the healthy ecosystems program is to protect
healthy ecosystems throughout the state by
identifying at-risk areas, especially those with high fire danger;
preventing additional damage, restoring damaged areas; and increasing the use
of renewable and alternative resources.
Performance Measures:
(a) Explanatory: Percent of acres under energy, minerals and natural resources
department jurisdiction that
are restored 1.5%
(b) Output: Number of acres of forestlands restored through inmate work camp
program 12,000
(c) Explanatory: Number of acres surveyed for insect or disease conditions in New
Mexico forests 1,650,000
(d) Explanatory: Cost per acre surveyed for insect or disease $0.02
(e) Output: Number of trainings and assists provided to rural fire departments
that serve as wildland fire
suppression resources 300
(f) Output: Number of acres in cutting units approved for timber sales that
close out per year 10,500
(g) Explanatory: Cost per seedling for conservation tree seedling program, in
dollars $1.03
(h) Output: Number of state-sponsored activities on renewable and alternative
energy
providing public information,
education and technical assistance 141
(i) Output: Number of gallons displaced as a result of state funded
alternative
transportation projects 137,193
(2) Outdoor recreation:
The purpose of the outdoor recreation program is to create the
best recreational opportunities possible in state parks by preserving cultural
and natural resources, continuously improving facilities, providing quality,
fun activities and to do it all efficiently.
Performance Measures:
(a) Explanatory: Number of citations issued by state parks law enforcement 866
(b) Output: Number of reported boating safety incidents at state parks 100
(c) Output: Number of volunteer hours contributed 114,221
(d) Output: Percent of volunteer hours contributed to parks operations 2%
(e) Efficiency: Number of dollars saved by utilizing volunteers $576,000
(3) Voluntary compliance:
The purpose of the voluntary compliance program is to encourage
mining, oil and gas operators to develop workable permits and to comply with
those permits by providing sound technical review, monitoring operators and
resolving violations.
Performance Measures:
(a) Explanatory: Number of mines under the Mining Act without permit or closeout
plans 8
(b) Output: Number of customers served by outreach services and publications 1,594
(4) Program support:
The purpose of the program support program is to support
department program functions so goals can be met by providing equipment,
supplies, services, personnel, information, funds, policies and training.
Performance Measures:
(a) Outcome: Percent of new contracts containing performance measures 100%
(b) Explanatory: Number of worker compensation claims filed against agency 45
(d) Output: Number of new employees requiring orientation during fiscal year 45
(e) Output: Number of sites visited to support services bureau 40
(f) Quality: Percent increase of users satisfied with level of service 50%
(g) Efficiency: Percent of new employees attending employee orientation within
four
months of start date 95%
STATE ENGINEER:
(1) Water resource
allocation:
The purpose of the water resource allocation program is to provide
beneficial use of the public surface and underground waters of the state to any
person; association; corporation, public or private; the state of New Mexico;
and the United States so they can maintain their quality of life and so they
can efficiently use the available water supplies of the state for beneficial
purposes.
Performance Measures:
(a) Output: Number of dam inspections completed per year 180
(b) Output: Percent reduction in the unprotested/unaggrieved water rights
application backlog 5%
(c) Output: Number of field checks completed by water masters for regulation
of
decreed water flow 100
(d) Outcome: Percent of protested and aggrieved water rights applications
processed 15%
(2) Interstate stream
compact compliance and water development:
The purpose of the interstate stream compact compliance and water
development program is to provide representation of the state in the resolution
of federal and interstate water issues and to investigate, protect, conserve
and develop the water resources and stream systems of New Mexico, interstate
and otherwise, for the people of New Mexico so they can have maximum, sustained
beneficial
uses of available water resources.
Performance Measures:
(a) Output: Number of inter-agency technical and interdisciplinary teams
associated with the Rio Grande and Pecos river water management
that
include cooperative efforts
of the interstate stream commission 16
(b) Output: Number of acequia projects completed per fiscal year 14
(c) Output: Number of projects constructed for the benefit of preserving
endangered species as part of the San Juan recovery implementation
program 2
(d) Outcome: Number of acre-feet per year of Pecos river permanently increased
stateline flows via state
purchase and retirement of water rights 8733
(e) Output: Percent of incomplete regional water plans, with state funding,
making satisfactory progress 43%
(f) Output: Percent of regions with unmet funding needs to complete their
regional water plan 71%
(3) Water rights protection
and adjudication:
The purpose of the water rights protection and adjudication
program is to obtain a judicial determination and definition of water rights
within each system and underground basin as required by law so that the state
engineer may effectively perform water rights administration and meet New
Mexico's interstate stream obligations.
This will prevent over-allocation of water and, during times of drought
and water shortages, will establish the priorities for water usage.
Performance Measures:
(a) Output: Number of offers negotiated or litigated 4,200
(b) Output: Number of acres surveyed 19,000
(4) Program support:
The purpose of program support is to provide necessary
administrative support to state engineer programs so the agency can be
successful in reaching its goals and objectives.
Performance Measures:
(a) Output: Number of applications abstracted and imaged into the water
administration technical
engineering resource system database 6,290
(b) Outcome: Average percent of information technology system availability from
8:00 a.m. to 5:00 p.m.,
Monday through Friday 95%
(c) Outcome: Percent of applications abstracted and imaged into the water
administration technical
engineering resource system database 7%
E. HEALTH, HOSPITALS AND HUMAN SERVICES
STATE AGENCY ON AGING:
(1) Elder rights and health
advocacy:
The purpose of the elder rights and health advocacy program is to
provide support and education for
residents of long-term care facilities, older individuals and
their families so they are aware of the
most current information about services and benefits, allowing
them to protect their rights and make
informed decisions about quality service.
Performance Measures:
(a) Outcome: Percent increase in the number of client contacts from the
previous
fiscal year in the health
insurance benefits advisory corp 10%
(b) Output: Number of medicare and medicaid complaints received during the
state
fiscal year 40
(c) Outcome: Percent of medicare and medicaid complaints referred to the proper
federal, state and other
authorities 20%
(2) Older worker:
The purpose of the older worker program is to provide training,
education and work experience to older
individuals so they can enter or re-enter the work force and
receive appropriate income and benefits.
Performance Measures:
(a) Output: Number of senior mentors recruited and trained 18
(b) Output: Number of welfare-to-work participants served by mentors 178
(c) Outcome: Percent of individuals successfully completing the workforce
investment program 60%
(3) Community involvement:
The purpose of the community involvement program is to provide
supportive social and nutrition services for older individuals so they can
remain independent and involved in their communities.
Performance Measures:
(a) Outcome: Percent of older individuals served who are low-income or
minority 12%
(b) Output: Number of legal assistance referrals 1,300
(c) Outcome: Percent of the clients attending legal clinics who receive
follow-up
direct legal assistance 25%
(d) Output: Number of persons with Alzheimer's served 9,300
(e) Outcome: Percent of individuals participating in the state senior olympic
games who qualified for
national games 16%
(f) Outcome: Economic value of volunteer service provided, in millions $22.5
(4) Program support:
The purpose of program support is to provide internal
administrative and management support to agency
staff, outside contractors and external control agencies so they can
implement and manage agency programs.
Performance Measures:
(a) Outcome: Percent of new incumbents who are formally informed of their job
duties and expectations within forty-five days of employment per
performance and appraisal
development guidelines 90%
(b) Output: Number of days to fill a position 90
(c) Quality: Percent of payment vouchers approved by the financial control
division of the department of finance and administration when
first
submitted 99%
HUMAN SERVICES DEPARTMENT:
(1) Medical assistance:
The purpose of the medical assistance program is to improve the
health of low-income individuals by providing access to free or low cost
quality health care.
Performance Measures:
(a) Output: Number of children enrolled in the medicaid program at end of
fiscal
year 237,000
(b) Output: Percent of medicaid eligibles enrolled in the program 83%
(c) Output: Percent of children in medicaid managed care who received
recommended
immunizations by age two 72%
(d) Outcome: Percent of children in medicaid managed care with improved
outcomes
after receiving behavioral
health treatment 81%
(e) Output: Percent of medicaid clients receiving a diabetes screen
(f) Output: Percent of medicaid long-term care budget dedicated to home- and
community-based services 27%
(g) Output: Number of persons enrolled in the medicaid buy-in for the disabled
program 1,450
(h) Output: Compliance with HCFA behavioral health
terms and conditions as
evidenced by quarterly
reports to the LFC 100%
(i) Efficiency: Cost per person served in managed care
(j) Efficiency: Cost per person served in fee-for-service
(k) Efficiency: Medicaid expenditure forecast error ±3%
(l) Efficiency: Percent reduction
of call abandon rate 3.0%
(2) Income support:
The purpose of the income support program is to improve the well
being of eligible persons and families through work support programs, cash
assistance, food and nutrition assistance, and ancillary services.
Performance Measures:
(a) Outcome: Percent of new employments paying more than seven dollars per hour 35%
(b) Output: Percent of temporary assistance for needy families cases closed
due
to earnings receiving
transitional medicaid 65%
(c) Output: Number of eligible families receiving food stamp assistance 70,400
(d) Efficiency: Percent of temporary assistance for needy families program
applications processed in
thirty days or less 90%
(3) Child support
enforcement:
The purpose of the child support enforcement program is to provide
financial and medical support to children through locating parents and
establishing and enforcing support obligations.
Performance Measures:
(a) Workload: Number of child support cases 142,500
(b) Workload: Cases per child support enforcement officer 870
(c) Efficiency: Percent of total cases with arrears for which payments have been
made 55%
(4) Program support:
The purpose of program support is to provide overall leadership,
direction and administrative support to each agency program to achieve their
programmatic goals.
Performance Measures:
(a) Quality: Percent of employee files containing performance appraisal
development plans completed
by the employees' anniversary dates
(b) Output: Percent of alleged client fraud cases referred, investigated and
closed within thirty-five
days 75%
(5) Cross-agency measures:
Performance Measures:
(a) Outcome: Low birth weight rates compared to the national average of 7.6
percent 5%
(b) Outcome: Infant mortality rate per one thousand live births compared to
national average of 7.2
percent 4.5%
(c) Outcome: Suicide death rates for fifteen to twenty-four year olds per one
hundred thousand population compared to the national average of
11.4 20.5
LABOR DEPARTMENT:
(1) Operations:
The purpose of the operations program is to provide unemployment
insurance, workforce development, welfare-to-work and labor market services
that meet the needs of job seekers and employers.
Performance Measures:
(a) Outcome: Percent of adults who received training and entered employment who
are still working six months
later 74%
(b) Outcome: Percent of youth age fourteen to eighteen receiving workforce
development services who
attain a high school diploma or equivalent 52%
(c) Efficiency: Percent of unemployment insurance first payments made within
fourteen to twenty-one days 89%
(d) Efficiency: Percent of inter-state unemployment payments made within
thirty-five
days of week ending of first
intracompensable week 93%
(e) Efficiency: Percent of lower authority appeals decided within forty-five days 85%
(f) Efficiency: Percent of higher authority appeals decided within forty-five days 50%
(g) Efficiency: Percent of higher authority appeals decided within one hundred
fifty
days 95%
(h) Efficiency: Percent of status determinations for newly established employers
made within one hundred
eighty days of the quarter end 80%
(i) Efficiency: Average number of days funds are on deposit in the state clearing
account before transfer of the state account in the unemployment
trust fund 2.0
(2) Compliance:
The purpose of the compliance program is to monitor and evaluate
compliance with labor law, including
nonpayment of wages, unlawful discrimination, child labor,
apprentices and wage rates for public works
projects.
Performance Measures:
(a) Output: Amount of funds collected annually for apprentice public works
projects $100,000
(b) Output: Number of schools provided technical training and assistance
regarding child labor laws 50
(c) Output: Number of training seminars conducted on civil rights 89
(d) Output: Number of days between receipt of complaint and assignment to
investigator 14
(e) Efficiency: Number of days from receipt of request to issuance of wage rates 4
(3) Program support:
The purpose of program support is to provide overall leadership,
direction and administrative support to each agency program to achieve their
programmatic goals.
Performance Measures:
(a) Outcome: Percent of computer downtime as compared to total computer uptime
capacity 5%
(b) Quality: Percent of days in fiscal year in which mainframe and local area
network data are backed up 95%
(c) Quality: Percent of computer related procurements and purchases that comply
with office of information technology management standards,
mandates
and statutory guidelines 95%
DIVISION OF VOCATIONAL REHABILITATION:
(1) Rehabilitation
services:
The purpose of the rehabilitation services program is to provide
vocational rehabilitation services to
eligible people with disabilities so they can become employed and
gain economic self-sufficiency, and
to promote independent living of individuals with disabilities.
Performance Measures:
(a) Output: Number of independent living goals determined 1,421
(b) Output: Number of severely disabled persons determined eligible and
receiving a sequence of individualized services designed to assist
them in achieving a
vocational goal 6,000
(c) Outcome: Percent of independent living plans achieved of those developed 85%
(2) Disability
determination:
The purpose of the disability determination program is to produce
accurate and timely eligibility determinations to social security disability
applicants so they can be allowed or denied social security disability benefits
and to produce timely disability reviews for recipients.
Performance Measures:
(a) Output: Number of consultative exams required to complete disability
claims 9,880
(b) Output: Number of individual disability claims and reviews processed 26,000
DEPARTMENT OF HEALTH:
(1) Prevention, health
promotion and early intervention:
The purpose of the prevention, heath promotion and early
intervention program is to provide a statewide system of health protection,
disease prevention, community health improvement and other public health
services, including locally available safety net clinical services, for the
people of New Mexico so the health of the public is protected and improved.
Performance Measures:
(a) Explanatory: Low birth-weight rates compared to the national average of 7.6
percent 5%
(b) Explanatory: Infant mortality rate per one thousand live births compared to the
national average of 7.2
percent 4.5%
(c) Output: Number of women and families receiving agency-funded primary
prevention
home visiting services 200
(d) Outcome: Percent of second grade children with sealant on at least one
tooth
applied by public health
division staff and contractors 45%
(e) Output: Number of schools in New Mexico providing physical activity and
nutrition programs 38
(f) Outcome: Percent of students with access to school-based health centers 11%
(g) Outcome: Percent change in past thirty-day use of alcohol among ninth through
twelfth graders served in
agency programs -24%
(h) Outcome: Percent change in past thirty-day use of cigarettes among ninth
through twelfth graders
served in agency programs -27%
(i) Explanatory: Suicide death rates for fifteen to twenty-four year-olds per one
hundred thousand population
compared to the national average of 11.4 20.5
(j) Output: Number of clinic visits provided for diagnosis and treatment of
sexually transmitted diseases by trained clinicians at local
health
offices 15,000
(k) Outcome: Annual New Mexico AIDS case fatality rate as a percent of New
Mexico
AIDS cases <3%
(l) Output: Number of child car seat restraints distributed to low-income
families 2,400
(m) Outcome: Percent of children aged five through twelve using booster seats
and
seat belt restraints 50%
(2) Health systems
improvement and public health support:
The purpose of the health systems improvement and public health
support program is to provide a
statewide system of epidemiological services, primary care, rural
health, school health, and emergency
medical and quality management services for the people of New
Mexico so they can be assured of access
to basic health services, timely response to emergencies and
threats to the public health, and high
quality health systems.
Performance Measures:
(a) Output: Percent/number of nursing facilities surveyed by the licensing and
certification bureau 100%/84
(b) Output: Number of primary healthcare and emergency medical professionals
supported or obligated per
year and working in underserved areas 60
(c) Output: Number of new healthcare practitioners recruited to work in rural
and underserved areas 35
(3) Behavioral health
treatment:
The purpose of the behavioral health treatment program is to
provide an effective, accessible, regionally-coordinated and integrated
continuum of behavioral health treatment services that are consumer driven and
provided in the least restrictive setting to help eligible New Mexicans become
stabilized and improve their functioning levels.
Performance Measures:
(a) Outcome: Percent of adults receiving community-based behavioral health
services for whom employment is a treatment issue who are
receiving
employment related services 20%
(b) Outcome: Percent of adults receiving community-based behavioral health
services for whom housing is a treatment issue who report that
their housing situation is being addressed 20%
(c) Outcome: Percent of adults who become incarcerated during community-based
behavioral health treatment 20%
(d) Quality: Fort Bayard medical center will achieve accreditation by the
commission on accreditation
of rehabilitation facilities
(4) Long-term care:
The purpose of the long-term care program is to provide an
effective, efficient and accessible system
of regionally-based long-term care services for eligible persons
in New Mexico so their quality of life and independence can be maximized.
Performance Measures:
(a) Quality: Average total change in the functional independence measure score
in
patients completing medical rehabilitation at southern New Mexico
rehabilitation center compared to the national average of
twenty-three percent 23%
(5) Administration:
The purpose of the administration program is to provide
leadership, policy development and business support functions to the agency's
divisions, facilities and employees so they may achieve the mission and goals
of the department of health.
Performance Measures:
(a) Outcome: Percent and number of contracts with performance measures achieved
(b) Output: Number of contracts and amendments reviewed for legal sufficiency 1,950
(c) Quality: Percent of performance appraisal and development forms completed
by
anniversary date
DEPARTMENT OF ENVIRONMENT:
(1) Air quality:
The purpose of the air quality program is to monitor and regulate
impacts to New Mexico’s air quality to protect public and environmental health.
Performance Measures:
(a) Outcome: Pass/fail rate of air quality inspections 90%
(b) Outcome: Number of days the federal and state ambient air quality
standards are exceeded when caused by human activity and within
the
jurisdiction of the
department of environment 0
(2) Water quality:
The purpose of the water quality program is to monitor and
regulate impacts to New Mexico’s ground and
surface water for all users to ensure public and watershed health.
Performance Measures:
(a) Explanatory: Number of all ground water contaminated sites 800
(b) Output: Number of all ground water contaminated site inspections completed 100
(c) Output: Number of completed site inspections of contaminated sites 100
(d) Output: Number of completed inspections of sites with pollution prevention
permits to ensure regulatory
requirements are being met 200
(e) Efficiency: Percent of surface water total maximum daily loads completed
annually 100%
(f) Efficiency: Percent of communities surveyed within thirty days of project
completion where project was funded all or in part with
construction
program bureau funds and achieve an average percentage
satisfaction
ratio on these surveys 75%
(3) Resource conservation
and recovery:
The purpose of the resource conservation and recovery program is
to monitor, regulate and remediate impacts to New Mexico’s soil and ground
water in order to protect public and wildlife health and
safety.
Performance Measures:
(a) Explanatory: Number of hazardous waste generators 2,500
(b) Output: Number of solid waste facility, hauler and infectious waste
generator inspections
completed 250
(c) Efficiency: Percent of hazardous waste permits drafted within one year of the
application submittal date 50%
(4) Program support:
The purpose of program support is to provide overall leadership,
administrative, legal and information
management support to all department staff, the public and
oversight and regulatory bodies to allow programs to operate in the most
knowledgeable, efficient and cost effective manner and so the public
can receive the information it needs to hold the department
accountable.
Performance Measures:
(a) Quality: Percent of employee files that contain performance appraisal
development plans that are completed by the employees' anniversary
dates 100%
(b) Efficiency: Average number of days required to process payment vouchers from
the
date request is received until transmission of the voucher to the
department of finance and
administration 3
(c) Output: Percent increase in green zia applications 10%
(d) Outcome: Percent of agency performance measures met within five percentage
points 60%
CHILDREN, YOUTH AND FAMILIES DEPARTMENT:
(1) Juvenile justice:
The purpose of the juvenile justice program is to provide
rehabilitative services to youth committed to the department including but not
limited to medical, educational, mental health and other services.
Services range from early intervention and prevention, detention
and screening, probation and parole
supervision which are aimed at keeping youth from committing
additional delinquent acts.
Performance Measures:
(a) Output: Number of eligible clients receiving a high school diploma in
agency
facilities 114
(b) Output: Percent of clients who complete informal probation 73%
(c) Output: Percent of clients participating in education programs 90%
(d) Efficiency: Number of informal supervision or service cases 20,932
(e) Efficiency: Number of formal probation cases 7,912
(f) Efficiency: Number of re-adjudicated clients
1,250 (g) Outcome: Percent reduction in isolation placements 1.5%
(2) Child protective
services:
The purpose of the child protective services program is to receive
and investigate child abuse and neglect referrals, provide family preservation
and treatment, legal intervention or other services to assure the safety of
children.
Performance Measures:
(a) Output: Number of children with more than one substantiated report within
one year 2,262
(b) Efficiency: Number of children in foster care 1,830
(c) Outcome: Number of children with substantiated abuse or neglect by a foster
parent or facility staff
while in foster care 16
(3) Prevention and
intervention:
The purpose of the prevention and intervention program is to
provide behavioral health, quality child care, and nutrition services to
children so they can enhance physical, social and emotional growth and
development and can access quality care.
Performance Measures:
(a) Output: Average number of families accessing behavioral health services
monthly 2,180
(b) Output: Number of publicly-funded licensed and registered child care slots 23,450
(c) Output: Number of available licensed and registered child care slots 68,732
(d) Outcome: Percent of the state's low income eligibles who receive nutritious
meals through the child and
adult care food care programs 90%
(e) Output: Average number of clients receiving domestic violence services 1,545
(4) Program support:
The purpose of program support is to provide the direct service
divisions with functional and administrative support so they may provide client
services consistent with the department's mission
and also support the development and professionalism of employees.
Performance Measures:
(a) Output: Percent of automated systems availability 99%
(b) Output: Percent of prior year's audit findings resolved 85%
(c) Output: Number of department contracts that include performance measures 75
(d) Efficiency: Average number of days to fill vacant positions 75
(e) Quality: Percent of new supervisors attending mandatory training 85%
F. PUBLIC SAFETY
CORRECTIONS DEPARTMENT:
(1) Inmate management and
control:
The purpose of the inmate management and control program is to
incarcerate in a humane, professionally sound manner offenders sentenced to prison, and to provide safe
and secure prison operations that
protect the public from escape risks and the prison
staff/contractors and inmates from inmate violence
exposure to the extent possible within budgetary resources.
Performance Measures:
(a) Output: Population at penitentiary of New Mexico-south as a percentage of
available capacity 96%
(b) Output: Number of department-run correctional institutions with american
correctional association
accreditation 10
(c) Outcome: Medical cost per inmate $10.66
(d) Outcome: Number of inmates completing behavioral programming requirements
steps one through five as a percent of those inmates who start
programming
(e) Outcome: Number of level five unit graduate inmates who return to level
five
and six within six months due
to inappropriate behavior
(f) Explanatory: Percent of inmates classified in custody levels one through two 33%
(g) Explanatory: Percent of inmates classified in custody levels three through six 67%
(h) Explanatory: Percent of inmates budgeted in custody levels one and two 33%
(i) Explanatory: Percent of inmates budgeted in custody levels three through six 67%
(j) Quality: Percent of contract compliance at private prisons 85%
(2) Inmate programming:
The purpose of the inmate programming program is to provide
motivated inmates the opportunity to participate in appropriate programs and
services so they have less propensity toward inmate violence while incarcerated
and the opportunity to acquire living skills and links to community support
systems, which can assist them upon release.
Performance Measures:
(a) Output: Percent of reception diagnostic center inmates who receive
necessary
mental health services per
standard of care 100%
(b) Output: Percent of inmates without high school equivalency that are
offered
general equivalency diploma 100%
(c) Output: Percent of inmates eligible for the federal Individuals with
Disability Education Act
program offered special education services 100%
(d) Explanatory: Number of inmates who enter a therapeutic community program
(e) Explanatory: Number of inmates who exit a therapeutic community program
(f) Explanatory: Provide culturally sensitive spiritual-based after care programs 2
(g) Output: Number of prison facilities that provide conjugal/family
visitation
programs to qualifying
inmates 7
(3) Community offender
management:
The purpose of the community offender management program is to
provide programming and supervision to
offenders on probation and parole with increased emphasis on
high-risk offenders to better ensure the
probability of them becoming law-abiding citizens, to protect the
public from undue risk and to provide intermediate sanctions and
post-incarceration support services as a cost-effective alternative to
incarceration.
Performance Measures:
(a) Outcome: Number of offenders who abscond and are apprehended from probation
and parole supervision
(4) Program support:
The purpose of program support is to provide quality
administrative support and oversight to the department operating units to
ensure: quality hiring and in-service training for correctional officers; a
well-trained professional workforce; a clean audit; effective budget and
personnel management; and cost-effective management information system
services.
Performance Measures:
(a) Quality: Percent of aggregate contract compliance of private prisons 85%
(b) Quality: Average number of days required to process payments from the date
the request is received until the transmission of the voucher to
department of finance and
administration 25
DEPARTMENT OF PUBLIC SAFETY:
(1) Law enforcement:
The purpose of the law enforcement program is to provide the
highest quality law enforcement services
to ensure a safer New Mexico.
Performance Measures:
(a) Output: Number of state police officers 605
(b) Quality: Number of vehicles exceeding life cycle replacement criteria of
eighty thousand miles 243
(c) Outcome: Percent of state police recruits graduating from the state police
academy 70
(d) Explanatory: Number of motor vehicle fatalities 454
(e) Explanatory: Number of arrests for DWI 18,606
(f) Explanatory: Violent crime rate per one hundred thousand population, as
reported
in the federal bureau of
investigation's uniform crime report 834.5
(g) Output: Number of arrests for illegal alcohol sales 242
(h) Output: Number of arrests for domestic violence
(i) Output: Average response time in days for response to requests for
tactical
and strategic intelligence 5
(j) Explanatory: Percent of violent crimes committed by gang members
(k) Explanatory: Percent of total drug-related arrests for crimes committed by gang
members
(l) Output: Number of officers trained in drug interdiction 80
(m) Output: Number of illegal drug arrests in alcohol and gaming
establishments
(n) Explanatory: Property crime rate per one hundred thousand population, as
reported
in the federal bureau of
investigation's uniform crime report 5,127.6
(o) Explanatory: Baseline data to compare drug buys to drug arrests
(2) Public safety support:
The purpose of the public safety support program is to provide
statewide training, criminal records services, forensic and emergency
management support to law enforcement, governmental agencies and the
general public that enhances their ability to maintain and improve
overall public safety in New
Mexico.
Performance Measures:
(a) Output: Number of forensic DNA cases submitted 245
(b) Output: Number of forensic firearms cases submitted 160
(c) Quality: Number of unprocessed fingerprint cards 85,000
(d) Explanatory: Number of local law enforcement officers trained
(e) Explanatory: Number of local law enforcement officers certified
(f) Quality: Average satisfaction ratings on a scale of one to five from
training
participants 3.75
(3) Information technology:
The purpose of the information technology program is to ensure
access to information by its customers
and to provide reliable and timely information technology services
to agency programs and law enforcement and other governmental agencies in their
commitment to build a safer, stronger New Mexico.
Performance Measures:
(a) Outcome: Percent of help desk calls that are resolved within agreed
timeframe 20%
(b) Efficiency: Percent of agency compliance with state standards, mandates and
statutory deadlines 25%
(4) Accountability and
compliance support:
The purpose of the accountability and compliance support program
is to provide quality legal, administrative, financial, technical and auditing
services to agency programs in their commitment to building a safer, stronger
New Mexico and to ensure the fiscal integrity and responsibility of those
programs.
Performance Measures:
(a) Quality: Average number of days required to process payments from the date
the request is received until the transmission of the voucher to
the
department of finance and
administration 18
(b) Outcome: Percent of prior year's audit findings resolved 100%
(c) Quality: Percent difference above prior year actual personnel bureau
internal pay errors resulting
in manual warrants 10%
G. TRANSPORTATION
STATE HIGHWAY & TRANSPORTATION DEPARTMENT:
(1) Construction:
The purpose of the construction program is to provide improvements
and additions to the state's highway infrastructure, including highway
planning, finance, design and construction.
Performance Measures:
(a) Output: Number of non-interstate miles rated good 6,050
(b) Output: Number of interstate miles rated good 850
(c) Quality: Percent of project bids within ten percent of engineer's estimate 58%
(d) Outcome: Ride quality index for interstate highways 2.76
(e) Outcome: Ride quality index for non-interstate highways 1.76
(f) Outcome: Percent of roads with a high volume to capacity ratio 3.46%
(g) Outcome: Percent of state population served by multi-lane highways that
connect to New Mexico
interstates 75%
(h) Explanatory: Percent of six-year funding compared to needs by federal fiscal
year
ending September 30 21.5%
(i) Explanatory: Total department bond indebtedness by state fiscal year, in
millions of dollars $1,197.4
(2) Maintenance:
The purpose of the maintenance program is to provide maintenance
and improvements to the state's highway infrastructure to preserve roadway
integrity and maintain open highway access throughout the state system.
Performance Measures:
(a) Output: Number of shoulder miles of litter pick-up 183,000
(b) Quality: Number of miles in community/district adopt-a-highway program 1,867
(c) Outcome: Ride quality index for interstate highways 2.76
(d) Outcome: Ride quality index for non-interstate highways 1.76
(3) Traffic safety:
The purpose of the traffic safety program is to reduce
traffic-related fatalities, crashes and injuries by identifying traffic safety
problems, and developing and supporting comprehensive, multiple strategy
initiatives to address safety concerns.
Performance Measures:
(a) Explanatory: Total alcohol-involved fatalities for the calendar year ended
December 31, 2000 193
(b) Outcome: Total traffic fatalities for the calendar year ended December 31,
2000 436
(4) Public transportation:
The purpose of the public transportation program is to develop a
coordinated public mass transportation program to increase transportation
alternatives to citizens so they are not restricted to traveling by personal
automobiles.
Performance Measures:
(a) Output: Number of welfare-to-work trips using public transportation in
thousands 21.3
(5) Program support:
The purpose of program support is to provide management and
administration of financial and human resources, custody and maintenance of
information and property, and the management of construction and
maintenance projects.
Performance Measures:
(a) Quality: Percent of employees who are generally satisfied working at the
department as measured by an
independent annual survey 72%
(b) Efficiency: Percent of payments made in less than thirty days 95%
(c) Outcome: Amount of general liability loss experience, in millions of
dollars $1.8
H. OTHER EDUCATION
STATE DEPARTMENT OF PUBLIC EDUCATION
(1) Educational attainment
of students:
The purpose of the educational attainment of students program is
to provide a statewide educational system for public schools and other
educational entities so they can increase academic achievement, decrease
dropout rates, maintain high attendance, provide safe school environments,
increase parent and community involvement, increase early literacy and end
social promotion.
Performance Measures:
(a) Outcome: Percent implementation of safe schools plans 50%
(b) Output: Number of content area specialty tests for licensure being
implemented 7
(c) Output: Number of teachers on waivers
(d) Outcome: Percent of classrooms with connectivity to the internet
(e) Output: Ratio of computers to students 78%
(f) Outcome: Percent of parents of middle and high school students that report
that their child is safe at
school 75%
(2) Financial and programmatic
oversight:
The purpose of the financial and programmatic oversight program is
to provide monitoring of public schools and other educational entities to
ensure accountability so they can improve educational outcomes for students.
Performance Measures:
(a) Output: Number of public school districts implementing performance-based
program budgeting 51
(b) Outcome: Audit exceptions resolved
(c) Output: Statewide accreditation process: statewide decrease in the number
of
citations for noncompliance
(d) Outcome: Number of districts receiving budget-related codicils
(3) Program support:
The purpose of program support to provide support services to
agency staff and to public schools and other educational entities to enable
them to implement the state board of education's strategic plan.
Performance Measures:
(a) Outcome: Percent of internal and external customers who rate program
support
services as satisfactory or
better as measured by a survey 75%
(4) Public school and
vocational education policy:
The purpose of the public school and vocational education policy
program is to provide leadership and direction in
policy development to provide guidance to school districts so that they can
improve educational outcomes for students.
Performance Measures:
(a) Outcome: Percent of school facilities database used by the project-based funding
formula system for capital
outlay improvements completed 75%
I. HIGHER
EDUCATION
COMMISSION ON HIGHER EDUCATION:
(1) Student financial aid:
The purpose of the student financial aid program is to provide
access, affordability and opportunities for success in higher education to students and their families so
that all New Mexicans can benefit from postsecondary education and training
beyond high school.
Performance Measures:
(a) Explanatory: Number of high school graduates enrolled in a post-secondary
institution immediately after high school
(b) Explanatory: Number of high school graduates enrolled in a post-secondary
institution within four years of graduation
(c) Explanatory: Income range of lottery success scholarships recipients
Section 5. SEVERABILITY.--If any part or application of
this act is held invalid, the remainder or its application to other situations
or persons shall not be affected.====================================
HAFC/H 972, a -- Page 48